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West Broad Honda

Richmond, VA

4.8
667 Reviews

7014 W Broad St

Richmond, VA

23294

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667 Reviews of West Broad Honda

February 12, 2024

Steve Royal is an outstanding service technician. He Is always courteous, knowledgeable, and professional. Not only scheduled me quickly, but kept me informed of any new information, while my vehicle More

by Bob Dibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Royal
February 08, 2024

Service was completed in a timely manner. Optional service items were explained. Service rep provided updates. More

by lesscott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 02, 2024

We have purchased many vehicles from this dealership and always receive great service, both from the sales and service departments More

by kshumaker318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ramer
January 30, 2024

I appreciate the great service that Waylon had provided. He answered the questions and my concerns professionally. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
January 28, 2024

Great service and very quick and efficient! The service personnel is friendly and very accommodating More

by milosells4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
January 19, 2024

My daughter took the car in and for her first time/experience was SUPER great More

by m.ghita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talat Harris
January 17, 2024

This is the sixth vehicle I purchased from West Broad Honda. As always, Mr. Conrad Irons and Ms. Olivia Heathcock provided the best customer service while delivering the car I requested. Mr. Conrad Irons More

by rmjudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Heathcock and Conrad Irons
January 09, 2024

The professionalism and courtesy from each team member involved was impeccable. Kevin Smith and Phil Noel worked with me diligently to make the process seamless. More

by M Talley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Smith and Phil Noel and a few others
December 26, 2023

The WORST Customer service experience I have ever had. The service department should be avoided at ALL costs. More

by Chickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them
December 14, 2023

Workers were friendly and respectful. Answered my questions with what seemed to be honesty. Appeared thorough More

by caspears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
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