Back

West Broad Honda

Richmond, VA

4.9
724 Reviews

7014 W Broad St

Richmond, VA

23294

Directions

Is this your dealership?

By Type

724 Reviews of West Broad Honda

March 14, 2017

Excellent express service With my busy work and home schedule, I appreciate that West Broad Honda offers Express Service for my oil changes. It's great to know that I can drive More

by Cathy V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember their name unfortunately but he was a very nice guy.
March 14, 2017

It was a very pleasant experience. The customer service at West Broad Honda was excellent. The salesman and financial mangager were both awesome to work with. I would highly recommend W More

by Honda Accord 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith, BJ Burton
March 06, 2017

Service Inspection Oil Change and Annual Inspection Upon my arrival on Sunday. March 5th, I was greeted by Matt Pellmann. He was extremely polite, and exceptionally knowledgeable with regards to any qu More

by LA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pellmann
March 06, 2017

West Broad Sales Mark & Steve were very polite and helpful. Mark very knowledgeable of the cars He was willing to offer comparisons of Civic vs Accord, Showed me sever More

by Doris E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stigal, Steve Prezioso, BJ. ?
February 25, 2017

Excellent, quick service. Mr. Howell was knowledgeable and extremely helpful.He moved the process along very quickly, which I very much appreciated. I would recommend his exper More

by annbeauchamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Howell
February 25, 2017

summary of west broad Honda service The service at west Broad Honda has always been top notch!!! They truly care!! I always take my car there For service and it's a pleasure! More

by Betty.baer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Has always been a pleasure to work with.
February 18, 2017

Yvonne was friendly but the wait for an oil cha was too long The wait time for service was too long for just an oil change. Paying for the services rendered should not be in the area where cars are constantly co More

by Evette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne was my service representative 9
February 18, 2017

Friendly, helpful, and knowledgable! Sheldon took care of us from the very first phone call until we drove off the lot with our new CRV. It was a wonderful experience! More

by Hybailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon
February 17, 2017

Excellent Service I went in for the routine inspection and the staff was amazing at help getting me in and helping answer any questions I had about my car. I love comin More

by Moses Minor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
February 16, 2017

I had an oil change perform. The service was excellent, quick, and the technician was very knowledgeable of my vehicle. I was impressed with the recommendation requirements given More

by S. Saunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wilkerson
...
55
...