West Broad Honda

HRV lease went smoothly My son and I came in looking to lease a Honda HRV- EX. We met our salesman Alberto on our initial visit, who did an excellent job answering our questi My son and I came in looking to lease a Honda HRV- EX. We met our salesman Alberto on our initial visit, who did an excellent job answering our questions, helping to discuss and work out some details, followed up with email and telephone calls prior to us coming in to finalize the deal. it was a pleasure to work with everyone there, and our experience was very positive. More

Always best service I always get my Honda serviced at West Broad Honda, They always good take care of me. Exceptional service. One of the service manager Denny makes me f I always get my Honda serviced at West Broad Honda, They always good take care of me. Exceptional service. One of the service manager Denny makes me feel home. They always keep their promised time. I would not go any other dealer for my car needs. More

They were very nice felt like I knew them forever They were very nice and friendly felt like I knew them.forever.They were honest and.thorough I really enjoyed working with Ms Olivia and Mr Conrad. Th They were very nice and friendly felt like I knew them.forever.They were honest and.thorough I really enjoyed working with Ms Olivia and Mr Conrad. Thanks so much I'm really enjoying my Kia More

Awesome experience From the beginning; Oliver and Conrad were very professional and kind. I will recommend them and West Broad Honda to others. Thank you for the awesome From the beginning; Oliver and Conrad were very professional and kind. I will recommend them and West Broad Honda to others. Thank you for the awesome experience. More

Rudy Medley was our sales consultant. Rudy was very professional and helpful. We had just been in an accident and our car had been totaled so we were in the market for a new car. He was a Rudy was very professional and helpful. We had just been in an accident and our car had been totaled so we were in the market for a new car. He was a 10! More

FRIENDLY Very kind,patient friendly. I was very comfortable while i waited for my car.I was given a ticket to get a free snack while i waited. Russ has helped Very kind,patient friendly. I was very comfortable while i waited for my car.I was given a ticket to get a free snack while i waited. Russ has helped me in the past he is always bubbly and keeps me laughing. Scott was very thorough when going over service recommendations i'll need down the road he explained everything to me. More

In the past making an appointment was awful but much better. Better than last time because I was not told that the online appointment system does not work well. I was much happier this visit than the last. Better than last time because I was not told that the online appointment system does not work well. I was much happier this visit than the last. More

engine problems the first 3 months with car I purchased a vehicle from West Broad Honda. They told me they had extensive powertrain guarantee .this is untrue I feel like my car was not inspected I purchased a vehicle from West Broad Honda. They told me they had extensive powertrain guarantee .this is untrue I feel like my car was not inspected properly every time I turn around there something wrong with the vehicle .the first three months of my purchase the car begin to have engine problems .I'm still paying on this vehicle . West Broad Honda lacks integrity in customer service . My email :chavades13@Gmail.com Also I talked to the Head sales manager he was rude and nasty. Then I took steps to talk to everybody over there . The general manager never returned my call . by the way my car is supposed to be certified pre-owned vehicle .the best money can buy .they're not telling the truth about the pre certified vehicles I feel like my car was never inspected. More

First Time Honda Buyer Great experience- the whole team worked hard to get me the exact vehicle that I wanted. I hope to have this car for a few years, but I know when it's Great experience- the whole team worked hard to get me the exact vehicle that I wanted. I hope to have this car for a few years, but I know when it's time I'll be buying from West Broad Honda again. More

My sales guy is great! Tell Rob Ramer that the "tiger" sent you! Make him work for it, and he'll give you a good deal :-D Nice cat, fair. All the best! Kdub Tell Rob Ramer that the "tiger" sent you! Make him work for it, and he'll give you a good deal :-D Nice cat, fair. All the best! Kdub More