West Broad Honda

Extended warranty purchase Tim Cartwright guided me through the purchase of an extended warranty. He explained to me what the warranty covered. He informed me that my next oil Tim Cartwright guided me through the purchase of an extended warranty. He explained to me what the warranty covered. He informed me that my next oil change would be free. That was very nice. More

Routine maintenance In for an Oil change, seemed very busy was assured it wouldn't be too bad. Have prepaid service agreement so easy in and out. In for an Oil change, seemed very busy was assured it wouldn't be too bad. Have prepaid service agreement so easy in and out. More

No Hassel! We submitted an online inquiry about an Accord & John Snyder was prompt with his response. After several emails (mainly questions on our part) we mad We submitted an online inquiry about an Accord & John Snyder was prompt with his response. After several emails (mainly questions on our part) we made the hour trip to West Broad Honda & within 2 1.2 hours we were driving away in our new Accord! Everything regarding the transaction was up front, no dreaded back & forth to "check with the manager". After the purchase was completed John took the time to program the Bluetooth feature & explained other numerous features of the car. This is our second purchase from West Broad Honda & can't imagine going anywhere else! More

Thank you Conrad and Olivia were wonderful. They walked me through all the needed steps to purchase my car. Their knowledge an understanding has been great. To Conrad and Olivia were wonderful. They walked me through all the needed steps to purchase my car. Their knowledge an understanding has been great. To have people take the time to explain things and walk you through all the necessary steps is a good feeling. They both have been so friendly an helpful. More

Thank you for your patience and respect Marq Mckenney was exceptional and explained everything in detail. He listened and showed a great amount of respect for me and my daughter. He was kn Marq Mckenney was exceptional and explained everything in detail. He listened and showed a great amount of respect for me and my daughter. He was knowledgeable about the Honda CR-V and worked with the finance department to give us a good and reasonable deal on our trade-in and new 2016 purchase. Thank you for making this a pleasant experience! More

Friendly & Courteous Staff!!! I would like to thank Andy Feliciano for giving me a great experience in 5/25/16. He was friendly, professional, helpful, and knowledgeable. He answer I would like to thank Andy Feliciano for giving me a great experience in 5/25/16. He was friendly, professional, helpful, and knowledgeable. He answered all of my questions and was just a joy to deal with. He wasn't just concerned about a sale; he was genuinely concerned that I got the car I wanted. I was very pleased with West Broad Honda. I also enjoyed meeting with B.J. in Finance. He was very pleasant and courteous. If you want a Honda and great service come to West Broad Honda!! You will not be disappointed. Great staff, great service! More

Pleasant and ptofessional Mark was a pleasure to work with. He was helpful and knowledgeable. He took time to show me the car and all it's bells and whistles and how they wor Mark was a pleasure to work with. He was helpful and knowledgeable. He took time to show me the car and all it's bells and whistles and how they worked. More

Very Positive Experience I had a very positive experience with the salesman, Marq McKenney, who was so patience with me as I decided exactly what model I wanted. I changed my I had a very positive experience with the salesman, Marq McKenney, who was so patience with me as I decided exactly what model I wanted. I changed my mind several times! I did not feel pressured or rushed in my decision. He was very knowledge about all models I looked at. I had not looked forward to buying a new car simply because I would have to deal with a salesperson so I was glad to have happened upon Marq when he opened the door for me as I walked in the showroom. More

Great sales team JT did a great job of listening to what what was important to me in a car and focusing on those features. He was low pressure and gave me time when I JT did a great job of listening to what what was important to me in a car and focusing on those features. He was low pressure and gave me time when I needed it. The rest of the team were friendly and helpful. Financing was great and got me a good interest rate. I'm very happy with my new car! More

Very timely Scheduled inspection and oil change handled with dispatch. They recommended an alignment which was also done in a timely fashion. Blah blah bla Scheduled inspection and oil change handled with dispatch. They recommended an alignment which was also done in a timely fashion. Blah blah blah blah blah More