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West Broad Honda

Richmond, VA

4.8
683 Reviews

7014 W Broad St

Richmond, VA

23294

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683 Reviews of West Broad Honda

April 18, 2017

Thanks for a pleasant experience Service was very good and on-time, friendly staff, price was reasonable. I used the quiet lounge so I could work. The place is nice and clean and lo More

by Momof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lady and a gentleman (sorry i cannot recall the names)
April 14, 2017

Great service! My service representative was Ban Bun. He represents a great combination of professionalism and friendliness. He is a pleasure to work with and is t More

by OldTanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ban Bun
April 14, 2017

The women for check-in/out were knowledgeable and helpful. The women for check-in/out were knowledgeable, efficient, thorough, and helpful. They explained everything clearly and were friendly. I am very happy More

by harpist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two women.
April 10, 2017

inspection & oil change with inspetion issues needing attent Kept me informed as to what needed to be done, very pleasant when explaining issues, missed the vacuum and cleaning service though which I thought was More

by Katie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot recall names my apologies
April 07, 2017

Excellent turn around time! I dropped off my car at West Broad Honda and they called me to tell me my car was ready before I had even arrived home. More

by hondaguy
Recommend Dealer
Yes
Employees Worked With
can't recall the service man's name
April 07, 2017

Outstanding Excellent customer service. She went above and beyond. Advised me services that need only. She is always pleasant and great me with a smile. tha More

by Jamie A Wagstaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellissa Stillwell
April 06, 2017

Another great experience. They always take care me and my Insight. I won't go anywhere else. Melissa is always helpful taking care of my car. Thanks again. More

by salihyilmaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Stillwel
April 05, 2017

Great, I was in and out. Enjoyed talking to staff. I didn’t have an appointment, I was serviced promptly and I had 2 recalls on my vehicle. Staff was great. Thanks so much. I'Lloyd be back. More

by Rex.huff1@outlook.com
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ban Bun
April 05, 2017

helpful and experienced sales staff Mark helped me review the options and to secure the car I wanted. Once I was ready to pull the trigger, Mark supported me through the purchasing pro More

by Nadine M Hoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stigall
April 02, 2017

State Inspection I bought my CRV from West Broad Honda (also a very positive experience) so I get some no charge services. But whether it's a free service or not, the More

by LAE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Stilwell
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