
West Broad Honda
Richmond, VA
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683 Reviews of West Broad Honda
Thanks for a pleasant experience Service was very good and on-time, friendly staff, price was reasonable. I used the quiet lounge so I could work. The place is nice and clean and lo Service was very good and on-time, friendly staff, price was reasonable. I used the quiet lounge so I could work. The place is nice and clean and location is convenient. More
Great service! My service representative was Ban Bun. He represents a great combination of professionalism and friendliness. He is a pleasure to work with and is t My service representative was Ban Bun. He represents a great combination of professionalism and friendliness. He is a pleasure to work with and is truly a great asset to West Broad Honda's Service Department.aEs, and is a great More
The women for check-in/out were knowledgeable and helpful. The women for check-in/out were knowledgeable, efficient, thorough, and helpful. They explained everything clearly and were friendly. I am very happy The women for check-in/out were knowledgeable, efficient, thorough, and helpful. They explained everything clearly and were friendly. I am very happy with the service received. More
inspection & oil change with inspetion issues needing attent Kept me informed as to what needed to be done, very pleasant when explaining issues, missed the vacuum and cleaning service though which I thought was Kept me informed as to what needed to be done, very pleasant when explaining issues, missed the vacuum and cleaning service though which I thought was included. Will continue to have my car serviced at West Broad. Thanks! More
Excellent turn around time! I dropped off my car at West Broad Honda and they called me to tell me my car was ready before I had even arrived home. I dropped off my car at West Broad Honda and they called me to tell me my car was ready before I had even arrived home. More
Outstanding Excellent customer service. She went above and beyond. Advised me services that need only. She is always pleasant and great me with a smile. tha Excellent customer service. She went above and beyond. Advised me services that need only. She is always pleasant and great me with a smile. thanks again More
Another great experience. They always take care me and my Insight. I won't go anywhere else. Melissa is always helpful taking care of my car. Thanks again. They always take care me and my Insight. I won't go anywhere else. Melissa is always helpful taking care of my car. Thanks again. More
Great, I was in and out. Enjoyed talking to staff. I didn’t have an appointment, I was serviced promptly and I had 2 recalls on my vehicle. Staff was great. Thanks so much. I'Lloyd be back. I didn’t have an appointment, I was serviced promptly and I had 2 recalls on my vehicle. Staff was great. Thanks so much. I'Lloyd be back. More
helpful and experienced sales staff Mark helped me review the options and to secure the car I wanted. Once I was ready to pull the trigger, Mark supported me through the purchasing pro Mark helped me review the options and to secure the car I wanted. Once I was ready to pull the trigger, Mark supported me through the purchasing process beginning to end.#lovemyCRV More
State Inspection I bought my CRV from West Broad Honda (also a very positive experience) so I get some no charge services. But whether it's a free service or not, the I bought my CRV from West Broad Honda (also a very positive experience) so I get some no charge services. But whether it's a free service or not, the service is ALWAYS excellent!! Courteous, personable staff keeps me informed. Work completed in timely manner. Shout out to Melissa Stilwell, my service advisor -- outstanding!! More