West Broad Honda

Yvonne was friendly but the wait for an oil cha was too long The wait time for service was too long for just an oil change. Paying for the services rendered should not be in the area where cars are constantly co The wait time for service was too long for just an oil change. Paying for the services rendered should not be in the area where cars are constantly coming in for service. It is too dangerous for More

Excellent Service I went in for the routine inspection and the staff was amazing at help getting me in and helping answer any questions I had about my car. I love comin I went in for the routine inspection and the staff was amazing at help getting me in and helping answer any questions I had about my car. I love coming to Honda because the customer service is unmatched. More

I had an oil change perform. The service was excellent, quick, and the technician was very knowledgeable of my vehicle. I was impressed with the recommendation requirements given The service was excellent, quick, and the technician was very knowledgeable of my vehicle. I was impressed with the recommendation requirements given for my car. More

Satisfied customer Greeted upon arrival, quick service, best part, car cleaned when picked up. Reasonably priced for the service I had, I received a follow up email. Greeted upon arrival, quick service, best part, car cleaned when picked up. Reasonably priced for the service I had, I received a follow up email. More

State inspection and minor repair. Prompt and effective. The work was completed in less than an hour which I appreciated. Calling for an appointment seemed to get me in and out quickly. Prompt and effective. The work was completed in less than an hour which I appreciated. Calling for an appointment seemed to get me in and out quickly. More

Excellent and Prompt Customer Service I am biased towards using the Honda dealer for my new Honda. I see my CRV purchase as a long-term relationship that is just beginning. This was my f I am biased towards using the Honda dealer for my new Honda. I see my CRV purchase as a long-term relationship that is just beginning. This was my first experience with West Broad Honda's Service Dept. I was greeted promptly at the door...and given quick service and good information. I assume I will be back. More

A great experience I had a great experience getting my car signed for oil change. I think his name was Mike. He has an artificial arm. He was very friendly and helpful. I had a great experience getting my car signed for oil change. I think his name was Mike. He has an artificial arm. He was very friendly and helpful. He explained everything that was done for the car. He gave me my discount as I showed him the coupon that would not print or show up, but he saw where I saved it on desk top. He was very cordial with my little 6 year old granddaughter who had a dozen of questions about his arm. As I proceeded to correct her and stop the questioning he let her know it was ok for the questions As we waited the office clerk gave us a snack. Mike should have a 5-excellent rating More

Exceptional experience. Our experience was exceptional at West Broad Honda for our purchase of a CRV. What made it so exceptional was from the initial visit to the final da Our experience was exceptional at West Broad Honda for our purchase of a CRV. What made it so exceptional was from the initial visit to the final date of purchase we constantly felt like Brett was not just trying to sale a car but trying to make sure we found the right one for our family. Thank you for incredible customer service from sales to the finance team! I will definitely buy from West Broad again! More

Always friendly The people who work at west broad honda are always nice, helpful and friendly... I have always purchase my vehicles here and I will continue to do so. The people who work at west broad honda are always nice, helpful and friendly... I have always purchase my vehicles here and I will continue to do so. Thank you! More

An absolute wonderful experience. Very easy and stress free! Wonderful service!!!!! So quick and stress free! And the people are extremely nice and helpful. Highly recommend this dealership! Will defiantly be co Wonderful service!!!!! So quick and stress free! And the people are extremely nice and helpful. Highly recommend this dealership! Will defiantly be coming back to that dealership for any future services. More