West Broad Honda

Inspection I had an issue with my car being rejected after an inspection. I went to Honda, and they worked everything out for me, Thanks so much. I had an issue with my car being rejected after an inspection. I went to Honda, and they worked everything out for me, Thanks so much. More

Inspection and oil change Quick service for the inspection and kept me informed along the way. Comfortable customer lounge. Good value. Always good service when I come for serv Quick service for the inspection and kept me informed along the way. Comfortable customer lounge. Good value. Always good service when I come for service. More

Great Service! My service experience was thorough and complete, efficient and timely, and friendly. Thanks West Broad Honda service team for taking care of my CRV. My service experience was thorough and complete, efficient and timely, and friendly. Thanks West Broad Honda service team for taking care of my CRV. I appreciate it! Loved the car wash, too!! More

Oil changs Well done. Timely and effective with good attitude. Steve Royal was friendly estate the time accurately. Oil change was done without a previous appt. Well done. Timely and effective with good attitude. Steve Royal was friendly estate the time accurately. Oil change was done without a previous appt. The quiet room was great to get some work done while I waited. More

Always great From sales to finance...Always great could not ask for better...called told what wanted given a great price immediately drove from Charlottesville to From sales to finance...Always great could not ask for better...called told what wanted given a great price immediately drove from Charlottesville to pick up More

Friendly and thorough service We have three Honda's in the family and have found the service at West Broad Honda to be courteous and efficient. All the service representatives are We have three Honda's in the family and have found the service at West Broad Honda to be courteous and efficient. All the service representatives are knowledgeable and helpful. More

Recall Resolution Greated upon arrival by friendly staff. Procedure explained and time estimate given. I was called to pick up my car within a reasonable time. Repai Greated upon arrival by friendly staff. Procedure explained and time estimate given. I was called to pick up my car within a reasonable time. Repairs done as expected. More

Communication is key! This is the second vehicle that I have purchased from this dealership and my experience this time was really great! Rudy is a superstar. He communic This is the second vehicle that I have purchased from this dealership and my experience this time was really great! Rudy is a superstar. He communicated with me over a length of time so that my purchase was smooth. He even had someone pick me up when I was turning in my VW diesel and bring me to the dealership for my new car -- a distance of 70 miles round trip. More

Service Wait time once you arrive in the garage is instant. Service agent was able to answer all questions and assisted me on what coupon would be the best v Wait time once you arrive in the garage is instant. Service agent was able to answer all questions and assisted me on what coupon would be the best value. I am pleased with my service and wait times at the dealership. More

Too long to buy-- untrue ads Do not believe what you read about this dealership-we went in with loan approval and car chosen based on their ad-- took more than 5 hours to buy the Do not believe what you read about this dealership-we went in with loan approval and car chosen based on their ad-- took more than 5 hours to buy the car-/ the advertised perks are not true-- we bought the car before realizing this was untrue-- More