West Broad Honda
Richmond, VA
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667 Reviews of West Broad Honda
Another great experience. They always take care me and my Insight. I won't go anywhere else. Melissa is always helpful taking care of my car. Thanks again. They always take care me and my Insight. I won't go anywhere else. Melissa is always helpful taking care of my car. Thanks again. More
helpful and experienced sales staff Mark helped me review the options and to secure the car I wanted. Once I was ready to pull the trigger, Mark supported me through the purchasing pro Mark helped me review the options and to secure the car I wanted. Once I was ready to pull the trigger, Mark supported me through the purchasing process beginning to end.#lovemyCRV More
Great, I was in and out. Enjoyed talking to staff. I didn’t have an appointment, I was serviced promptly and I had 2 recalls on my vehicle. Staff was great. Thanks so much. I'Lloyd be back. I didn’t have an appointment, I was serviced promptly and I had 2 recalls on my vehicle. Staff was great. Thanks so much. I'Lloyd be back. More
State Inspection I bought my CRV from West Broad Honda (also a very positive experience) so I get some no charge services. But whether it's a free service or not, the I bought my CRV from West Broad Honda (also a very positive experience) so I get some no charge services. But whether it's a free service or not, the service is ALWAYS excellent!! Courteous, personable staff keeps me informed. Work completed in timely manner. Shout out to Melissa Stilwell, my service advisor -- outstanding!! More
Quickly in and out. Promptly greeted me on time with appt. a few questions and I was done and out the door! Pick up was easy and also quick. Promptly greeted me on time with appt. a few questions and I was done and out the door! Pick up was easy and also quick. More
Airbag Changing quick Had 2 Takata Airbags replaced because of recall. Took less than 2 hours. Nice lounge with snacks and coffee and WiFi made the wait easy. Had 2 Takata Airbags replaced because of recall. Took less than 2 hours. Nice lounge with snacks and coffee and WiFi made the wait easy. More
Oil change I purchased my vehicle from this dealership. The experience with the oil change was great and faster than what the service person stated. Thanks for i I purchased my vehicle from this dealership. The experience with the oil change was great and faster than what the service person stated. Thanks for improving the friendlier approach in service. More
Sheldon the sales person was great I worked with Sheldon and had a fantastic car buying experience. I never felt pressured and was never rushed to make a decision. From test driving an I worked with Sheldon and had a fantastic car buying experience. I never felt pressured and was never rushed to make a decision. From test driving and choosing a car to after market and financing, this was by far the best car buying experience I have ever had! More
Great service department Service technician was very courteous and I didnt have to wait very long for my car to be ready. I had a few questions and Scot answered them very wel Service technician was very courteous and I didnt have to wait very long for my car to be ready. I had a few questions and Scot answered them very well. More
Oil change and inspection completed promptly The Service department employees were very helpful and courteous. My car was checked in promptly. I received a phone car concerning service needed t The Service department employees were very helpful and courteous. My car was checked in promptly. I received a phone car concerning service needed to complete inspection. I was notified as soon as my car was ready for pick up. More