
West Broad Honda
Richmond, VA
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683 Reviews of West Broad Honda
I am satisfied. Good experience. I am satisfied. Good experience with the dealer. I would recommend this dealership to my friends and colleagues. The salesperson was very friendly and I am satisfied. Good experience with the dealer. I would recommend this dealership to my friends and colleagues. The salesperson was very friendly and I could talk to him anytime. He was very nice to me and showed willingness to help. More
An amazing, honest group to work with. This team was great. They explained everything in detail, and were so honest. I gave approval for them to do a service, and when they brought the car This team was great. They explained everything in detail, and were so honest. I gave approval for them to do a service, and when they brought the car back they told me that they had already performed this service 6 months prior. They could have cheated me out of $600, but they were so honest and caring! More
Friendly staff Came in for an oil check and had a wonderful experience. Matt was extremely knowledgeable of what needed to be done and made sure my wait was as pleas Came in for an oil check and had a wonderful experience. Matt was extremely knowledgeable of what needed to be done and made sure my wait was as pleasant as any wait can be. Thanks for the great service! More
Swept off our feet! We were well informed through all stages of the purchase. The staff bent over backwards to meet our budgeted price. We truly appreciated the honesty We were well informed through all stages of the purchase. The staff bent over backwards to meet our budgeted price. We truly appreciated the honesty throughout the process. More
Fast Service They got me in and out in half the anticipated time for my maintenance service! Great service all around. Being able to work in the quiet lounge with They got me in and out in half the anticipated time for my maintenance service! Great service all around. Being able to work in the quiet lounge with the wireless is convenient. More
Excellent customer service. This is our second Honda and have had great luck with both in regards to quality of the car as well as service needs. Very helpful and friendly staff This is our second Honda and have had great luck with both in regards to quality of the car as well as service needs. Very helpful and friendly staff. More
Quick, courteous Service is always quick and courteous. I appreciate the quiet lounge and wi-fi so I can work while I wait. Snacks are a nice option, too. Service is always quick and courteous. I appreciate the quiet lounge and wi-fi so I can work while I wait. Snacks are a nice option, too. More
Treatment hi I feel I am treated fairly. Don't feel unnecessary work is recommended. It is a friendly, comfortable environment. Reason for explaining clearly. W I feel I am treated fairly. Don't feel unnecessary work is recommended. It is a friendly, comfortable environment. Reason for explaining clearly. Work completed in a reasonable time. More
Quick and Speedy Service After coming in for a recall service, a mechanic recommended a new battery. After going home and thinking about it, decided to call and make an appo After coming in for a recall service, a mechanic recommended a new battery. After going home and thinking about it, decided to call and make an appointment the next day. Quick and efficient service. Glad I came to West Broad Honda! More
Oil change/tire rotation Always kept aware of what work needs to be done and what services are recommended to help keep my car running safe and driving to its full potential Always kept aware of what work needs to be done and what services are recommended to help keep my car running safe and driving to its full potential More