West Broad Honda

Amazing Staff Getting there early for an oil change can be a hassle but soon it will be by appointment so the wait won't be as long. Getting there early for an oil change can be a hassle but soon it will be by appointment so the wait won't be as long. More

Two years later Still enjoy my 2015 Honda Odissey. It was the 30000 miles service. They fid good job! Was not charged fir inspiration. Was surprised with the tine Still enjoy my 2015 Honda Odissey. It was the 30000 miles service. They fid good job! Was not charged fir inspiration. Was surprised with the tine the service was completed ? More

Outstanding Service Prompt, professional and personable service! Service Writer went far beyond the minimum to make this an outstanding experience. Will definitely ask fo Prompt, professional and personable service! Service Writer went far beyond the minimum to make this an outstanding experience. Will definitely ask for her in the future. More

Great service Everybody was exceptionally helpful, i was in for oil change, they were quick, staff was very friendly.lounge area and the bathroom was clean. Is it 2 Everybody was exceptionally helpful, i was in for oil change, they were quick, staff was very friendly.lounge area and the bathroom was clean. Is it 25 freaking words yet? More

Exceptional Customer Service My experience at West Broad Honda exceeded my expectations. Every staff member I encountered was friendly, courteous and professional. I wavered bac My experience at West Broad Honda exceeded my expectations. Every staff member I encountered was friendly, courteous and professional. I wavered back and forth between two vehicles, my salesperson Olivia was extremely patient and answered all of my questions which helped me to finalize my decision. The auto financing process was smooth and efficient. The salesperson and finance manager partnered incredibly well, resulting in a seamless process. I was in and out the door within a few hours, from start to finish. I delayed picking up my newly purchased vehicle until the following evening due to my work schedule, and Olivia waited for me almost until closing time. You just don’t see this level of customer service anymore. I had an exceptional experience and would recommend West Broad Honda to anyone looking to purchase a vehicle. More

27 years of quality service! I've never taken any of my Hondas anywhere else for service. They always do an exceptional job and the waiting area is first rate. I've never taken any of my Hondas anywhere else for service. They always do an exceptional job and the waiting area is first rate. More

Exceptional.......AGAIN My car was at the dealership for my annual inspection. I dropped my car off the evening before my scheduled appointment and as promised, got a call ar My car was at the dealership for my annual inspection. I dropped my car off the evening before my scheduled appointment and as promised, got a call around lunch time that it was ready. Not only was it inspected it was WASHED! More

Great!!! Always provide great and speedy service. Got an oil change and state inspection in about an hour!! I would highly recommend West Broad Honda to anyone Always provide great and speedy service. Got an oil change and state inspection in about an hour!! I would highly recommend West Broad Honda to anyone. More

Everything about Honda was amazing!! I was greeted and approached as soon as I arrived by Semra. She worked with me every step of the way and made sure I was taken care of. Honda has a gr I was greeted and approached as soon as I arrived by Semra. She worked with me every step of the way and made sure I was taken care of. Honda has a great crew and always so attentive! I love them and I would definitely recommend them to everyone! More

Double check repairs In January I was charged 268. for front brake pads replacement plus 2 new filters (same day recall repairs were done). Today however, a (non honda) m In January I was charged 268. for front brake pads replacement plus 2 new filters (same day recall repairs were done). Today however, a (non honda) mechanic discovered not only old front brake pads, but so old the car was dangerous to drive. Mistakes can happen. The following day I went to Honda with the worn pads, and the manager issued a full refund for charges. I appreciate that. More