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West Broad Honda

Richmond, VA

4.8
667 Reviews

7014 W Broad St

Richmond, VA

23294

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667 Reviews of West Broad Honda

April 21, 2017

Quick, courteous Service is always quick and courteous. I appreciate the quiet lounge and wi-fi so I can work while I wait. Snacks are a nice option, too. More

by AdventuresInOdyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Siddons
April 20, 2017

Treatment hi I feel I am treated fairly. Don't feel unnecessary work is recommended. It is a friendly, comfortable environment. Reason for explaining clearly. W More

by Antoinette D. Schmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McMillen
April 20, 2017

Quick and Speedy Service After coming in for a recall service, a mechanic recommended a new battery. After going home and thinking about it, decided to call and make an appo More

by Earl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember but very knowledgeable
April 19, 2017

Oil change/tire rotation Always kept aware of what work needs to be done and what services are recommended to help keep my car running safe and driving to its full potential More

by Crysb84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
April 18, 2017

Thanks for a pleasant experience Service was very good and on-time, friendly staff, price was reasonable. I used the quiet lounge so I could work. The place is nice and clean and lo More

by Momof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lady and a gentleman (sorry i cannot recall the names)
April 14, 2017

Great service! My service representative was Ban Bun. He represents a great combination of professionalism and friendliness. He is a pleasure to work with and is t More

by OldTanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ban Bun
April 14, 2017

The women for check-in/out were knowledgeable and helpful. The women for check-in/out were knowledgeable, efficient, thorough, and helpful. They explained everything clearly and were friendly. I am very happy More

by harpist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two women.
April 10, 2017

inspection & oil change with inspetion issues needing attent Kept me informed as to what needed to be done, very pleasant when explaining issues, missed the vacuum and cleaning service though which I thought was More

by Katie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot recall names my apologies
April 07, 2017

Excellent turn around time! I dropped off my car at West Broad Honda and they called me to tell me my car was ready before I had even arrived home. More

by hondaguy
Recommend Dealer
Yes
Employees Worked With
can't recall the service man's name
April 07, 2017

Outstanding Excellent customer service. She went above and beyond. Advised me services that need only. She is always pleasant and great me with a smile. tha More

by Jamie A Wagstaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellissa Stillwell
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