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West Broad Honda

Richmond, VA

4.8
667 Reviews

7014 W Broad St

Richmond, VA

23294

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667 Reviews of West Broad Honda

May 06, 2017

Exceptional.......AGAIN My car was at the dealership for my annual inspection. I dropped my car off the evening before my scheduled appointment and as promised, got a call ar More

by Anniestew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
May 04, 2017

Everything about Honda was amazing!! I was greeted and approached as soon as I arrived by Semra. She worked with me every step of the way and made sure I was taken care of. Honda has a gr More

by Esme93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Semra, Tim
May 04, 2017

Great!!! Always provide great and speedy service. Got an oil change and state inspection in about an hour!! I would highly recommend West Broad Honda to anyone More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Crews
May 03, 2017

Double check repairs In January I was charged 268. for front brake pads replacement plus 2 new filters (same day recall repairs were done). Today however, a (non honda) m More

by Kathryn Winkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ban Bun, service advisor. Mechanics: Alex, Grant and Ru
April 30, 2017

I am satisfied. Good experience. I am satisfied. Good experience with the dealer. I would recommend this dealership to my friends and colleagues. The salesperson was very friendly and More

by soumi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Feeman
April 25, 2017

An amazing, honest group to work with. This team was great. They explained everything in detail, and were so honest. I gave approval for them to do a service, and when they brought the car More

by Barbara Bonner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Royal
April 24, 2017

Friendly staff Came in for an oil check and had a wonderful experience. Matt was extremely knowledgeable of what needed to be done and made sure my wait was as pleas More

by MHenschel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
April 23, 2017

Swept off our feet! We were well informed through all stages of the purchase. The staff bent over backwards to meet our budgeted price. We truly appreciated the honesty More

by happy gal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Barrington & Tim
April 22, 2017

Fast Service They got me in and out in half the anticipated time for my maintenance service! Great service all around. Being able to work in the quiet lounge with More

by Truigrok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim? I can't remember!
April 21, 2017

Excellent customer service. This is our second Honda and have had great luck with both in regards to quality of the car as well as service needs. Very helpful and friendly staff More

by Calliecar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ban Bun
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