West Broad Honda

New car after accident My experience was great. I had an accident in May. I went in talk with Phil Noel told him what happened and he was very helpful. Phil was very p My experience was great. I had an accident in May. I went in talk with Phil Noel told him what happened and he was very helpful. Phil was very patient and professional with me. He told me what I needed to bring in also had a welcoming personality. I enjoyed working with Mr. Phil Noel. Thanks for all your help. Rhodesia Joyner More

Great buying experience Great experience buying a new Honda Accord. Our salesman - Alberto was knowledgeable and no pressure. We got a great price and didn’t have to play ga Great experience buying a new Honda Accord. Our salesman - Alberto was knowledgeable and no pressure. We got a great price and didn’t have to play games to get to the bottom line. Got a great rate through the finance guy Tim. Everyone was friendly. Great buying experience! More

A non-cluttered purchase of an Odyssey. Brought our 2005 Odyssey to dealer for service recall. (Also bought at West Broad) It still runs great, but near 200 thousand miles, and we road trip Brought our 2005 Odyssey to dealer for service recall. (Also bought at West Broad) It still runs great, but near 200 thousand miles, and we road trip frequently. Planned on buying a 2019 Odyssey; saw a 2018 Odyssey on back lot, with color and accessories desired. Kevin Smith called after inquiry about vehicle. We were interested in a purchase and Kevin provided the conduit for said purchase, by answering our question, and providing the information requested, without the embelished, high pressure. We appreciate Kevin and the dealership working with us, to consummate this purchase of a new Odyssey. More

Efficient and knowledgeable service rep I had a very pleasant experience at West Broad Honda. The service rep who helped me was very knowledgeable and very efficient. Excellent customer I had a very pleasant experience at West Broad Honda. The service rep who helped me was very knowledgeable and very efficient. Excellent customer service. Thank you. More

Nice experience This dealership is great. No pressure but available for questions if you have them. I definitely would purchase from them again. Great experience and This dealership is great. No pressure but available for questions if you have them. I definitely would purchase from them again. Great experience and knowledgeable staff. More

Dealer Service Called same day for an oil change service, I was able to get a time. I was greeted as soon I pulled in the bay. Waited under an hour. Service was grea Called same day for an oil change service, I was able to get a time. I was greeted as soon I pulled in the bay. Waited under an hour. Service was great. More

Excellent customer service The customer service (Yvonne Watson) was exceptional and the brevity in my visit under a time crunch. Thank you! I would most definitely recommend thi The customer service (Yvonne Watson) was exceptional and the brevity in my visit under a time crunch. Thank you! I would most definitely recommend this dealership to friends and family. More

Great help after the sale West Broad Honda has a great sales staff. I went to another Honda dealership and they never called me back after test driving a car. They went above a West Broad Honda has a great sales staff. I went to another Honda dealership and they never called me back after test driving a car. They went above and beyond to get my sale. Cory has helped me after getting the car to answer questions that I had. They are friendly and professional. More

Tire re-plug and oil change My experiences are always pleasant. Staff is professional and prepared to answer questions when necessary. The waiting area is always clean and I lov My experiences are always pleasant. Staff is professional and prepared to answer questions when necessary. The waiting area is always clean and I love the "coupon money". Great customer service, Ms. Watson! More

Excellent customer service Every time I come to West Broad Honda my experience is nothing short of excellent. The representatives are always welcoming, helpful, and professional Every time I come to West Broad Honda my experience is nothing short of excellent. The representatives are always welcoming, helpful, and professional and service is prompt. Making an appointment is easy and my vehicle is always ready in the said timeframe or sooner. More