West Broad Honda
Richmond, VA
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667 Reviews of West Broad Honda
Melisa is a rock star Had my usual great experience with Melisa Stillwell as my service advisor. Was in for an oil change, but she noticed my inspection was due and they k Had my usual great experience with Melisa Stillwell as my service advisor. Was in for an oil change, but she noticed my inspection was due and they knocked that out, no problem. Fast. Reliable. I'm one happy customer. More
2013 accord exl v6 the dealer performed a good diagnostic test according to the issue i was having with the FCW and LDW system failure fault. They checked my wheel beari the dealer performed a good diagnostic test according to the issue i was having with the FCW and LDW system failure fault. They checked my wheel bearings and abs sensors because they system was stating they were bad. After checking, the sensors were fine and they reset the computer. They did not throw parts at my car if they did not need it. In addition the salesman had the tech come to the front to re explain what he had found and to answer any further questions i had. More
Great Sales person. Fast Easy Purchase I have worked with Olivia previously and returned to work with her again to turn in our leased vehicle and lease another. Olivia was very easy to wor I have worked with Olivia previously and returned to work with her again to turn in our leased vehicle and lease another. Olivia was very easy to work with and quick with her reply's. We worked together via email communication in the beginning. And, really made the process easy and as quick as possible to get me in and out while my children were at school. Would definitely recommend this dealership as well as this sales person to others. More
Exotic and Tantalizing I brought my Honda 2017 Civic in for an oil change and the annual inspection. It took a while but that was ok as I read my newspaper while waiting, e I brought my Honda 2017 Civic in for an oil change and the annual inspection. It took a while but that was ok as I read my newspaper while waiting, enjoyed the dealership's hot beverages, and ate up all their donuts. It was the first inspection so there was no charge. Nice. More
Awesome team! Awesome experience in sales and when doing maintenance. They give you a free maintenance with a new vehicle purchase which is good. I recommend Patric Awesome experience in sales and when doing maintenance. They give you a free maintenance with a new vehicle purchase which is good. I recommend Patrick when buying your car, he will do the impossible to get you the car you want. More
Best experience ever Very timely transaction on a Friday afternoon. Brett was very helpful, knowledgeable, professional and accommodating. I was offered several cars to dr Very timely transaction on a Friday afternoon. Brett was very helpful, knowledgeable, professional and accommodating. I was offered several cars to drive, after testing driving a beautiful Honda Accord I was set. That evening I drove that same car home. The entire sales team was very kind. I’ll definitely be back. More
It was AWESOME!! So Stress Free!!! I worked with Olivia and Conrad in the special finance area. I had recently totaled my car. Due to my finances I was in fear of not being able to get I worked with Olivia and Conrad in the special finance area. I had recently totaled my car. Due to my finances I was in fear of not being able to get in another vehicle. Olivia was so great and very helpful in helping me and making sure I was able to get into something that fit my pocket. She was patient and knowledgeable of your what was available. She communicated with me thru the entire process. Conrad was great with explaining the ending process with me when I had to sign my life away with paper work. Overall I really loved my experience with them and I would return in the future when I am looking for another car. Thanks Olivia for all your hard work. You Rock!!! More
great Very happy with the gentlemen that helped me, Ryan and the service he gave me! Would be very happy if he Would be available to help me again Very happy with the gentlemen that helped me, Ryan and the service he gave me! Would be very happy if he Would be available to help me again More
Positive Experience I was very pleased with the service received, no surprises, everything was explained and I felt comfortable through the whole process. I had a monthl I was very pleased with the service received, no surprises, everything was explained and I felt comfortable through the whole process. I had a monthly goal in mind and Olivia helped me stick to it. More
Battery Recall With the help of Melissa Stiwell, we were able to complete the battery recall on our vehicle. We also received a thorough inspection during our visit With the help of Melissa Stiwell, we were able to complete the battery recall on our vehicle. We also received a thorough inspection during our visit. More