West Broad Honda

Superb customer service experience Mellisa Stillwell always provide top notch customer service. I always schedule my apppointment on the day she is there. She is understanding of your Mellisa Stillwell always provide top notch customer service. I always schedule my apppointment on the day she is there. She is understanding of your needs and a excellent listener. Always willing to make sure i don't break the bank and still keep my car up to date. I never had a negative experience with her since i have been coming there. Wish there was more people like that in the world. Keep up the excellent service Mellisa More

Quick and Efficient I had to wait while my oil was changed and the tires rotated. That plus a complimentary car wash were done quickly so I could be on my way! I had to wait while my oil was changed and the tires rotated. That plus a complimentary car wash were done quickly so I could be on my way! More

Outstanding Kevin Smith was an absolutely fabulous asset, who provided outstanding service with zero pressure. Kevin allowed this purchase to be a truly enjoyabl Kevin Smith was an absolutely fabulous asset, who provided outstanding service with zero pressure. Kevin allowed this purchase to be a truly enjoyable experience, the first time I can ever say that about a car purchase!! More

Tire light on Drive in- no appointment and service done and completed in few minutes with no charge - tires checked, air into tires and tire warning light turned of Drive in- no appointment and service done and completed in few minutes with no charge - tires checked, air into tires and tire warning light turned off. More

Service visit Went for a 35,000mile service.i was early for my appointment,they took my truck on back. I went and did an errand came back an hour later and it was d Went for a 35,000mile service.i was early for my appointment,they took my truck on back. I went and did an errand came back an hour later and it was done. I left an hour before my actual appointment. People in the service department were fabulous...very happy More

It Is All About the Customer I explored buying a CR-V through the Costco Autobuyer’s Program and used ones. The pricing was very competitive and I was never pressured at all. I pu I explored buying a CR-V through the Costco Autobuyer’s Program and used ones. The pricing was very competitive and I was never pressured at all. I purchased a new CR-V and left the dealership a happy customer! More

New car after accident My experience was great. I had an accident in May. I went in talk with Phil Noel told him what happened and he was very helpful. Phil was very p My experience was great. I had an accident in May. I went in talk with Phil Noel told him what happened and he was very helpful. Phil was very patient and professional with me. He told me what I needed to bring in also had a welcoming personality. I enjoyed working with Mr. Phil Noel. Thanks for all your help. Rhodesia Joyner More

Great buying experience Great experience buying a new Honda Accord. Our salesman - Alberto was knowledgeable and no pressure. We got a great price and didn’t have to play ga Great experience buying a new Honda Accord. Our salesman - Alberto was knowledgeable and no pressure. We got a great price and didn’t have to play games to get to the bottom line. Got a great rate through the finance guy Tim. Everyone was friendly. Great buying experience! More

A non-cluttered purchase of an Odyssey. Brought our 2005 Odyssey to dealer for service recall. (Also bought at West Broad) It still runs great, but near 200 thousand miles, and we road trip Brought our 2005 Odyssey to dealer for service recall. (Also bought at West Broad) It still runs great, but near 200 thousand miles, and we road trip frequently. Planned on buying a 2019 Odyssey; saw a 2018 Odyssey on back lot, with color and accessories desired. Kevin Smith called after inquiry about vehicle. We were interested in a purchase and Kevin provided the conduit for said purchase, by answering our question, and providing the information requested, without the embelished, high pressure. We appreciate Kevin and the dealership working with us, to consummate this purchase of a new Odyssey. More

Efficient and knowledgeable service rep I had a very pleasant experience at West Broad Honda. The service rep who helped me was very knowledgeable and very efficient. Excellent customer I had a very pleasant experience at West Broad Honda. The service rep who helped me was very knowledgeable and very efficient. Excellent customer service. Thank you. More