Wesley Chapel Honda

The service we got at wesley chapel Honda was very well. Although we got jipped into thinking the vehicle we wanted was there even though it was not.. we got switched from sales person to sales person at th Although we got jipped into thinking the vehicle we wanted was there even though it was not.. we got switched from sales person to sales person at the end of the day, john took care of us and helped us with all the things we needed to get our new vehicle. Service was excellent with him! Reena and Jison More

Patrick Jones- best salesman I would highly recommend Patrick Jones at Wesley Chapel Honda. I've never met a salesman who goes out of his way to help you even after the sale. He I would highly recommend Patrick Jones at Wesley Chapel Honda. I've never met a salesman who goes out of his way to help you even after the sale. He always follows up with any question or concerns I might have. We just bought a 2020 Honda Pilot- this is our 8th car we have bought from him so this should tell you what a great salesman he is and the amount of trust we have in him. Thank you so much for all of your time and attention you give us anytime we call or even when we come by for an oil change. More

They Take Advantage of Seniors Bought a 2019 Honda Odyssey from these guys a few months ago, brand new. I had a small accident and damaged my passenger side mirror , went to the ser Bought a 2019 Honda Odyssey from these guys a few months ago, brand new. I had a small accident and damaged my passenger side mirror , went to the service department, ordered a new side mirror in November 2019. NOTE : I ordered the mirror, NOT collected the mirror as yet. 2 weeks later I got a mirror at another dealer way cheaper than Wesley Chapel Honda, they were charging me $600 for 1 mirror, I got it at another dealer for $380. I contacted Brandon at the parts department here at Wesley Chapel Honda, Brandon told me the mirror is NON REFUNDABLE. Be Very Careful ordering anything from the parts department at Wesley Chapel Honda! Now I'm waiting to hear from Bill James which is the director of the parts department. Bill James Told me that the part was a special order parts and there are no refunds. The Service Or Parts Department did not explain to me that this was a special order part. I will never shop or service my vehicle here ever again! More

Sahagian CRV purchase We had currently owned a 2018 CRV and totally loved it. But our salesman Mohammed Albaxxxxi was so accommodating that we loved working with him. So We had currently owned a 2018 CRV and totally loved it. But our salesman Mohammed Albaxxxxi was so accommodating that we loved working with him. So we landed up buying a new CRV for 2020. He always seems to go beyond expectations for us. We would recommend him in particular to all our friends and neighbors. Very good Man. More

I want to share my experience in purchasing my new 2020 Honda Civic at Wesley Chapel Honda with Yamira George who gave that extra mile to make the process easy, fast , pleasant, on time and on point. Def Honda Civic at Wesley Chapel Honda with Yamira George who gave that extra mile to make the process easy, fast , pleasant, on time and on point. Definitely I would recommend her and the dealer for your new car More

Hola mi experiencia con wesley chapel Honda con yamira a sido excelente muy contenta con mi nuevo carro exelente trato y amabilidad la recomiendo 100% sido excelente muy contenta con mi nuevo carro exelente trato y amabilidad la recomiendo 100% More

My sales consultant Jay Fox couldnt have been more helpful the dealership bent over backwards to get me into my new car I would recommend them to anyone helpful the dealership bent over backwards to get me into my new car I would recommend them to anyone More

Jay Fox was very helpful. He listened to us and made sure that the car selection met our needs and wants at an affordable price. that the car selection met our needs and wants at an affordable price. More

Another great experience at Wesley Chapel Honda. That’s why I always go back. Friendly, professional, no-hassle service. They met my needs in every category ...and even traveled to a different dealer to why I always go back. Friendly, professional, no-hassle service. They met my needs in every category ...and even traveled to a different dealer to get a car with my first choice in color when they didn’t have it on the lot. Wow! Many thanks to Jay Fox for taking that extra step. More

Just Say No! On Saturday, November 23, 2019 in the late afternoon, I arrived at thisdealership with my husband to look at the CR-V and Honda Accord Ex-L. We were g On Saturday, November 23, 2019 in the late afternoon, I arrived at thisdealership with my husband to look at the CR-V and Honda Accord Ex-L. We were greeted by Felix Mercado. He seemed less than interested in working with us, let alone showing us a vehicle, however, he did. We test drove both the Accord EX-L and CR-V. He told us a number of times that the Accord payment would be over $500 per month before he even spoke with any manager. We found that interesting because we had already gotten a quote from Brandon Honda via the internet for less than the $500+ he kept telling us. Despite his demeanor, we finished our test drives. He offered to “get back to us” on a payment. We said that was fine because we needed to get home to let the dogs out, but let him know we live 5 minutes away. That was Saturday…we NEVER heard back from him. We ended up going to another dealership to lease a vehicle on Sunday. Today, I brought my lease back to Wesley Chapel Honda to turn in. There he was standing in the showroom. He approached me saying it was good to see me. I told him that I went ahead and leased a vehicle from another dealership since he never got back to me like he had promised. He seemed unphased, made no apologies, and acted very cocky. This is a HORRIBLE representation of the kind of service your dealership should be providing. He didn’t give us the time of day and had no humility to apologize. Apparently, his “other clients” were more important to his bottom line. I can tell you that during my time with my recently turned in Honda, I NEVER received poor service in their service department. I always was treated with respect and the process was always pleasant. Unfortunately, the last two times I have tried to lease a car from them, that has not been the case. I ended up getting my Honda the last time at Winter Haven Honda, a dealership near my parents home, after having a less than pleasant experience in the sales department. I share this because I feel it’s important for others to know the experiences people have. Mr. Mercado needs serious counseling in how to respect customers and make them feel like their business is valued. Especially being that he is a “Senior Sales Representative”. More