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Wesley Chapel Honda
Wesley Chapel, FL
2,425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,425 Reviews of Wesley Chapel Honda
January 26, 2025
Bought a 2014 Cadillac ats at Wesley chapel Honda , in a week I saw a coolant leak on my drive way, so I brought it to service to see if they can identify the leak! With about 3 hours of waiting as advisor week I saw a coolant leak on my drive way, so I brought it to service to see if they can identify the leak! With about 3 hours of waiting as advisor told me, that it wasn’t a coolant leak but a transmission leak. So they would have to contact Cadillac about the parts. Next day I came in and check the Status of the vehicle, are advisory told us “ bad news, so there was a leak of coolant and the car did not want to start it will need a wiring harness and that are waiting on the insurance company and Cadillac for parts, the car has been there for a week now and still nothing! “ I am waiting on parts still/ cold weather. I talk to the sales manger and was told everything is covered, but if the car came why didn’t they do a proper inspection, selling a car with this many problems. More
by Jonathan81344
Employees Worked With
Pj
January 26, 2025
The technician verified my appointment and information made me feel at ease and change the oil in less than 1 hr made me feel at ease and change the oil in less than 1 hr More
by natperezjr
Employees Worked With
The mechanic on sites , Stacy Dahlen, DeVaughn Johnson, Ferris Hamdan, Nael Barjas
January 22, 2025
I came for a covered oil change and it has always taken a minimum of 1.5 hrs, which is ridiculous. This time I was out in 40 minutes! The service proxy was informative and I kept getting update texts, which minimum of 1.5 hrs, which is ridiculous. This time I was out in 40 minutes! The service proxy was informative and I kept getting update texts, which is amazing. More
by vanman
Employees Worked With
Andrea Vazquez
January 22, 2025
I was greeted at the entrance of the service department and readily the attendance went right to work putting windshield wiper fluid in the car. After a few minutes, the service person came out. Check the and readily the attendance went right to work putting windshield wiper fluid in the car. After a few minutes, the service person came out. Check the mileage. Ask what I was there for and invited me into the service waiting area More
by pennylane996
Employees Worked With
Stacy Dahlen, DeVaughn Johnson, Ferris Hamdan, Nael Barjas
January 21, 2025
MICHAEL the service tech was phenomenal. His customer service was beyond 5 star and he really took care of me and my family when it came to our HR-V. The treatment we received from Wesley Ch His customer service was beyond 5 star and he really took care of me and my family when it came to our HR-V. The treatment we received from Wesley Chapel Honda was well beyond the service we encountered with Brandon Honda. Working in the customer service business myself, I understand how important customer service is and again Michael represents that. More
by HLHUDSON3
Employees Worked With
Michael (Service)
January 19, 2025
My transmission was shifting hard and starting to slip occasionally. I was thinking the worst that I would need a new transmission. However, they diagnosed a throttle body issue that was the source of all occasionally. I was thinking the worst that I would need a new transmission. However, they diagnosed a throttle body issue that was the source of all my issues. The video report from the service tech was a nice touch as well. More
by Ryanjunod29
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
