Wesley Chapel Honda

I went to Wesley Chapel Honda to get an oil change for my 2008 Honda civic coupe. I looked at the new 2012 Honda Civic sedans and after talking with Lisa and taking a test drive I drove off the lot with my n 2008 Honda civic coupe. I looked at the new 2012 Honda Civic sedans and after talking with Lisa and taking a test drive I drove off the lot with my new civic. This is the second time I purchased a car from Wesley Chapel Honda and I will continue bringing my car there for service. I enjoy working with Stacy in service and everyone else in the service department, you are always greeted with a smile. Lisa in sales was patient and extremely polite and helpful, it was a great new car purchase experience. Thank you Wesley Chapel Honda for a great experience!! More

I had some very pleasant experience with Wesley Chapel Honda. I bought a 2009 Honda Accord LX from Wesley Chapel Honda two years ago at $20,000. I like the car and the service provided by Wesley Chapel Ho Honda. I bought a 2009 Honda Accord LX from Wesley Chapel Honda two years ago at $20,000. I like the car and the service provided by Wesley Chapel Honda very much. This year, I need to buy another car and I did some comparative shaopping. I first went to Tampa Honda Land. They gave me a quote for 2012 Honda Civic LX at $21600 and were not willing to lower down the price a single cent. Then I went to Wesley Chapel Honday and got my 2012 Honda Civic LX at $19,000. The salesman is Dan Gillett. His manager is Mathew Bell. They are both very nice and helpful. I highly recommend Wesley Chapel Honda to everybody. More

Ned was with us from the minute we got out of our car. He was courteous, helpful, and thorough. He listened to our needs in a vehicle and didn't waste our time. Gave us plenty of time to make up our min He was courteous, helpful, and thorough. He listened to our needs in a vehicle and didn't waste our time. Gave us plenty of time to make up our minds. We felt comfortable with Ned--under no pressure to buy. I would recommend Ned to my friends and family. More

Mike was the best experience I have had at wesley chapel honda since I bought my car four years ago . His professional attitude and friendliness ,was out standing . It is the first time I have dealt with honda since I bought my car four years ago . His professional attitude and friendliness ,was out standing . It is the first time I have dealt with him and I was very pleased. I will always ask for him when I come to the dealer ship thank you for your time JOHN BENFIELD More

I like my car, but I will never buy another car from here again. When I went to buy my car, I came with my own financing. Although it was a used car they didn't want to put gas in it, wash it or even fix wha again. When I went to buy my car, I came with my own financing. Although it was a used car they didn't want to put gas in it, wash it or even fix what was wrong with it. My husband test drove the car and said that the wheel was pulling to one side. We both told the dealer and he said that he didn't feel anything. Then said they put it on the machine and that it was perfectly straight. A straight lie! I had to get my check from the bank and they acted like they didn't want me to take the car off the lot because I might steal it. When I asked about gas, washing the vehicle, the dealer told me that I was not buying a new car and I shouldn't expect this. Well...I will never buy a new one from here. More

I was desperate! My 2004 Honda Civic's driver side window was stuck in the down position and the weather was calling for thunderstorms in the afternoon and heavy rain for the next couple of days. I a window was stuck in the down position and the weather was calling for thunderstorms in the afternoon and heavy rain for the next couple of days. I also couldn't afford another hit this month on my bills. Wesley Chapel Honda could have forced me to pay $300+ dollars to totally fix my window, but I only needed it stuck in the "up" position because of the rains coming. Sensitive to my situation and needs, they got the window back up for me for free (it took them 10 minutes) and I was fixed, about 2 hours before it started to pour!!!! I can't recommend a better place that listens to your needs! I have 3 Hondas (other 2 are much newer) that I take to WCH and my experience has always been the same. Excellent Service. I'm also one of those customers that faithfully does each maintenance schedules. WCH has a loyal customer! More

Tom Bierstine took me in hand from the time I entered the service bay until, a day later, I drove my car back out of the dealership. He took care of little things such as getting a rental car and explaining service bay until, a day later, I drove my car back out of the dealership. He took care of little things such as getting a rental car and explaining what and how the service covered. Every time I visit this dealership I feel that I am in good hands and that my car will be better for the experience. My car is now six years old and still acts like it was new, thanks to Tom and thanks to all the other folks who make each visit pleasurable. Thanks! DeVaux McLean More

THe service was great, on time, and I left with a clean car. I had tried to get another dealer to find out the source of a clunking noise and was unsuccessful. The service at Wesley Chapel Honda found th car. I had tried to get another dealer to find out the source of a clunking noise and was unsuccessful. The service at Wesley Chapel Honda found the cause of the noise and it was repaired quickly. Great job! More

Two weeks ago I went for an oil change to Wesley Chapel Two weeks ago I went for an oil change to Wesley Chapel Honda and they told me certain things that the car needed to be done. My advisor Stacy was Two weeks ago I went for an oil change to Wesley Chapel Honda and they told me certain things that the car needed to be done. My advisor Stacy was very nice to write down all the repairments that needed to be done on the service paper. Last week I got some of them done and one of them was the 3rd break light bulb. Today I had to go back because my light was still not working. Tom Bierstein (service manager) took care of me since my awesome advisor was on vacation. He told me that the light got changed, but that it was under the warranty and that they would change it again. Then he calls me saying that the light they changed was the wrong one, that I TOLD them to changed the wrong brake light. I told him that the bulb they changed was the one they wrote down on the service paper. He was trying to make it sound that It was my fault that they fix the wrong light, when it was their staff who wrote it wrong. Also he was rude and totally trying to put the blame on me and not on his staff. He made it sound that he was making me a favor for changing the static brake light (the corrrect light bulb) with no charge. When i came to pick up the car he completly ignore me and i try to avoid me. He was chit chatting with another co worker and that is why he missed me. I did not want to talk to him again because when he called he was very rude. I don't think he is a very good manager because is not customer oriented, was not easy to talk to and acted totally opposite from what I have come to expect from your company. I would recommend the service, but I would also tell others to avoid this manager at all costs. More

I was really impressed with the service provided by the salesperson, Ned Anderson. I did not feel pressured at anytime to make a purchase. He provided me with all the Information that I needed to select salesperson, Ned Anderson. I did not feel pressured at anytime to make a purchase. He provided me with all the Information that I needed to select the right cars for my family. My overall purchase experience at Wesley Chapel Honda was wonderful and I will not hesitate to recommend this dealer to others! More