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Wendle Ford

Spokane, WA

4.0
276 Reviews

9000 N Division St

Spokane, WA

99218

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276 Reviews of Wendle Ford

July 24, 2017

I WAS SCAMMED Wendle motors in Spokane advertised a Toyota Tacoma 2011 4x4 4door truck for sale. I have been looking for a specific truck for a long time. I was wil More

by michellelemon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Morris, Jim Maki
Jul 25, 2017 -

Wendle Ford responded

Michelle, our sincere apologies for the issues you encountered. We did take the vehicle to auction on July 20, 2017. At the time, we had a mistake in our online inventory, with the vehicle still showing as available. During this same time, another sales staff was also working with a customer to buy the vehicle, not knowing that the online inventory was incorrect. When you called again and spoke with Jim, he was unaware of the situation, also assuming that the vehicle was available. When he was told about the circumstances, he let you know that the vehicle was sold at auction. We apologize for our error in our inventory and causing you to feel that we misrepresented what we had in stock. If you would like to discuss the situation further, please feel free to contact our General Manager, Shayne Goff, at (509) 468-9000.

July 15, 2017

Awesome dealership I read the reviews from this site and decided to test drive Infinity QX30. Alex was my sales assist and he did fabulous job and so patient with showi More

by Val QX30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez, Kevin Parker, Justin Robidoux
Jul 17, 2017 -

Wendle Ford responded

You’re welcome, Val! Thank you for the review of Alex, Justin and Kevin. We are pleased that you enjoyed your buying experience with Wendle Infiniti.

April 27, 2017

Great Personal service Have been looking for a Ford Truck for months. Had contacted numerous dealerships and scoured the internet to determine what the market looked like. D More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy in Service, Kevin Parker, Dwight Hamilton
May 03, 2017 -

Wendle Ford responded

Len, we love your story. A truck and a car! Thank you for your compliments of D.W Hamilton and Kevin Parker and for buying at Wendle Ford.

April 05, 2017

Went from kicking tires, to driving off the lot with a truck I'm 29yrs old If only bought 2 trucks In my life a 1985 f150 when I was 17. And a 97 Chevy almost 6 years ago I'm pretty good mechanically keeping old More

by Mydogbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez
Apr 11, 2017 -

Wendle Ford responded

Awesome! Thank you for the rave review of Alex. Enjoy your “new” truck!

March 21, 2017

Donald White We would like you to know that Donald White and Kevin Parker made our experience great! That is saying something for Michael!! Car salesmen are not More

by irvin,Cindy 63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Donald White
Mar 22, 2017 -

Wendle Ford responded

Cindy, it was our pleasure to work with you and your husband. We are excited to hear that your buying experience with Donald White and Kevin Parker went well. Thank you for the review and recommendation!

March 07, 2017

Faheem Rahman & Kevin Parker are AWESOME!! I have purchased two cars through Wendle so I decided to start there when looking for a new car for my daughter. Faheem greeted us right away when we More

by Angela R Decker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Nick Hames, Faheem Rahman
Mar 07, 2017 -

Wendle Ford responded

Angela, thank you for coming to see us again and for reviewing Faheem, Nick Hames and Kevin Parker. We appreciate your continued support and hope that your daughter enjoys her new car!

February 24, 2017

Charged for unfixed items!! I have had my truck in to wendle ford several times, prior to my last visited my only complaint would be the length of time they had my truck. 4 weeks More

by Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
Mar 07, 2017 -

Wendle Ford responded

Steven, thank you for letting us know your concerns. Our Ford Service Manager, Ken Toon, is attempting to contact you to discuss your issues. If you would like to speak with him, please feel free to call him at (509) 484-4800.

December 03, 2016

Fantastic!! I was referred to Ken Leavitt at Wendle, and he did a fantastic job. With my work schedule I was limited on time when we could meet, ,but he met on my More

by Kelster223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Leavitt, Don Webster
Dec 12, 2016 -

Wendle Ford responded

You’re welcome! It was our pleasure to help you buy your first new car. Thank you for the 5-star rating for Ken Leavitt and enjoy!

November 26, 2016

New leased vehicle Started with Jeremy but he had emergency so Dwight stepped in and Scott helped with finding the right vehicle. Jeremy later called to check in and mak More

by Slkford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Scott Christensen, Dwight Hamilton, Jeremy Cooper
Nov 28, 2016 -

Wendle Ford responded

Thank you for the 5-star review! We are happy to hear that our staff was ready and able to help make your purchase a success.

November 25, 2016

Not one car but two cars in one day We stopped by to look at a Dodge Durango. Dave Low helped us out and was exceptional from start to finish. Between Dave and Ammon, I would recommend More

by Jatchley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Low, Ammon Cordova
Nov 28, 2016 -

Wendle Ford responded

Thank you for your review and recommendation of Dave Low and Ammon. We are pleased that you and your wife enjoyed your buying experience with us. Enjoy your new car and truck!

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