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Wendle Ford

Spokane, WA

3.7
269 Reviews

9000 N Division St

Spokane, WA

99218

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269 Reviews of Wendle Ford

November 18, 2024

Wendle was excellent in every aspect of the transaction. Lance was excellent (salesperson), just helpful and not anything else. Faheem was so fast getting our paperwork completed and was very fair and not More

by Bill Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Richards, Faheem Rahman, Lance Newton
Nov 20, 2024 -

Wendle Ford responded

Bill, we are very pleased to hear that Lance and Faheem helped make your vehicle purchase a success! Thank you for coming to see us for your vehicle needs and for sharing your 5-star review and experience. We truly appreciate your support and recommendation, and we hope to continue to provide you with great experiences!

October 08, 2024

We have and will continue to do our vehicle purchases through Wendle. They treat us like family, never felt pressured and believe they are always fair and upfront. The sales team went above the norm to m More

by jdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Azar, Oren Evans, Kristin Goff, Kevin Parker
Oct 14, 2024 -

Wendle Ford responded

Thank you so much for your continued trust in Wendle! We're thrilled to hear that you've always felt treated like family and that our team made the process smooth and pressure-free. It's wonderful to know that Kevin and our Wendle team contributed to your positive experience. Your kind words mean a lot to us, and we look forward to serving you for all your future vehicle needs!

April 20, 2024

My experience was excellent. Lance was extremely helpful and knowledgeable. He never pressured me and helped guide me through the process of both ordering and buying the exact tr More

by Cctmark491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Webster, Lance Newton
Apr 22, 2024 -

Wendle Ford responded

We love your 5-star review and kind remarks! Thank you for sharing your high praise of Lance and Wendle team, and for coming to see us for your vehicle purchase. We truly appreciate your recommendation and value your support. Enjoy your new Ford!

April 19, 2024

Lance and Sean G are always the best! Wendle Ford Nissan is the only place to go!! More

by FordGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Gallagher, Lance Newton
Apr 22, 2024 -

Wendle Ford responded

Thank you for sharing your high praise and 5-star review of Lance and Sean! We truly appreciate your continued support and recommendation. We hope you enjoy your new Ford!

April 14, 2024

I brought my Ford focus in for work. I got charged $2100 only to walk out to the parking lot to a car that wouldn’t start. And then they looked at me like a deer in headlights as though More

by Amandabean75bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy
Apr 16, 2024 -

Wendle Ford responded

Amanda, thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your vehicle after picking it up from our service center. It is disheartening to face issues after a repair, especially considering the significant costs involved. We also apologize that your service advisor was not available when you came to pick up your vehicle on Friday, and that the staff present were unable to provide informed assistance. Given your vehicle's age and high mileage, complexities in diagnostics and repair can arise, and we are committed to investigating the persistent issue with your vehicle thoroughly. Our technician had verified that everything was functioning correctly just before your arrival, and we were surprised and concerned to learn that this was not the case. Please be assured that our Service Manager is now personally monitoring the situation to ensure a resolution. Your satisfaction is very important to us, and we hope to regain your trust.

February 16, 2024

I would like to give Lance Newton five stars for all his work and help in the build, order and delivery of our 2024 F250 Super Duty King Ranch pickup. His knowledge of the trucks and the order process w More

by wings5j
Recommend Dealer
Yes
Employees Worked With
Lance Newton
Feb 19, 2024 -

Wendle Ford responded

Wow! Thank you for sharing your kind remarks and 5-star review of Lance and Ken! We are thrilled to hear that both our sales and service departments have met your vehicle needs and expectations. We truly value your support and we hope to continue to provide you with great experiences. Enjoy your new Ford F250 Super Duty King Ranch!

December 04, 2023

We just bought a new Explorer ST from Wendle Ford and couldn't be happier! Our salesman was Ben Azar and he was professional and attentive from day one. We had to wait a couple months due to a recall, More

by Alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Azar
Dec 05, 2023 -

Wendle Ford responded

Alexis, we are thrilled to hear that Ben made your vehicle purchase an overall great experience, even when you were waiting on recall repairs to be completed! Thank you for sharing your kind remarks, 5-star review, and recommendation. We hope you enjoy your new Ford Explorer ST!

December 03, 2023

Huge appreciation for the sales team at Wendle Ford. Special thanks and kudos to Lance Newton and Andy Keys. I purchased my first new Ford Explorer, Platinum model in 2019. Shortly after I purchased i More

by Gale Burnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Keys, Ron Kaiser, Lance Newton
Dec 04, 2023 -

Wendle Ford responded

Thank you very much, Gale, for sharing your experience with Lance, Andy, and our Wendle team. We are so pleased to hear that we were able to help you find your dream car and we are truly grateful for the trust you put in us. We appreciate your kind remarks, 5-star review, and recommendation! We hope you enjoy your new Ford Explorer xx!

November 29, 2023

Bought our Ford F350 and Explorer from Wendle Ford. Took my Explorer in today for some recall work… I was presently surprised with the good text communication. I was able to text Ray directly and he More

by rigsbytnt
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 01, 2023 -

Wendle Ford responded

Thank you for sharing your positive experience with us! We appreciate you coming to us for your vehicle purchase and recall work, we truly are grateful for your support. We are thrilled to hear that our valet service made the process convenient for you and that Ray worked well for you through text communication and providing efficient service! We hope to continue to provide you with great experiences.

November 25, 2023

Shady, Shady Shady do nor waste your time. Sales associate and Sales Manager are both dishonest. More

by Anderson201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Cooper
Nov 26, 2023 -

Wendle Ford responded

We’re sorry to hear about your experience with us. Unfortunately, we cannot find you in our system if you’d be so kind as to reach out to us at support@wendle.com with your contact information then we can further investigate the situation. Thank you.

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