![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Wendle Ford
Spokane, WA
Filter Reviews by Keyword
By Type
276 Reviews of Wendle Ford
Relaxing buying experience This was an easy, low pressure, fast sales experience. Cece was great and we got a great deal on our truck. Would recommend Wendle and Cece to anyone This was an easy, low pressure, fast sales experience. Cece was great and we got a great deal on our truck. Would recommend Wendle and Cece to anyone looking into buying a Ford. More
Excellent Dealership with professional employees. We just purchased a new F150 at Wendle Ford. After sending an email request for information we received an immediate after hours response from Cece H We just purchased a new F150 at Wendle Ford. After sending an email request for information we received an immediate after hours response from Cece Hite. We met with Cece the next day and went on a test drive. She amazed us with her depth of knowledge on Ford trucks and went over every detail and feature. Cece arranged to have our trade-in appraised and we had a fair offer from Wendle for our car, as well as prices to consider on three different new trucks. We took all of the information home and reviewed the options and slept on it--all with zero pressure from Cece or anyone else at Wendle. We came in the following day after nailing down the price and settled on a gorgeous F150 Lariat. Kevin Parker arranged a fantastic rate on financing and other details. We had a minor maintenance issue and dealt with Shawn Silver in the service department. Shawn and crew solved the issue quickly and they were very pleasant and professional. I like the fact that Wendle is family owned and the staff has longevity and a tremendous amount of product knowledge. Thank you Cece, Kevin, and Shawn--I am sure we will be returning as customers and we will not hesitate to recommend Wendle Ford to our friends and neighbors. More
Return Customer This is my second new car purchase from Wendle Motors and have been impressed by their attitude that their customers are customers for life. This is a This is my second new car purchase from Wendle Motors and have been impressed by their attitude that their customers are customers for life. This is a family owned dealership that cares about their customers and their community. More
Trade in was excellent This is a top notch dealer. We purchased this car just months ago and were taken. Sandi, Nick and Ron worked tirelessly to help us make a trade to a b This is a top notch dealer. We purchased this car just months ago and were taken. Sandi, Nick and Ron worked tirelessly to help us make a trade to a beautiful car possible! They are our auto team for life! Wendle has a wonderful environment, and the people who work there are a testament to a wonderful dealership. I will never buy a car anywhere else! More
New Infiniti Q70 The "deal" process was simple, to the point, easily negotiated. We felt like Ken and Nate were responsive to our needs and made the negotiation simple The "deal" process was simple, to the point, easily negotiated. We felt like Ken and Nate were responsive to our needs and made the negotiation simple and easy. Ron did a very good job in closing the paper work. Great place to shop for new vehicles. More
It was a great experience purchasing my 2016 Ford. I had the pleasure of working with 3 people while looking at vehicles. The first lady I worked with doesn't know much about cars I was getting discour I had the pleasure of working with 3 people while looking at vehicles. The first lady I worked with doesn't know much about cars I was getting discouraged. But after the help of a sales manager Nate, I found my 2016 Ford Fusion. I drove other cars but the Ford won me. Both Nate and Ken ( who I caught at a time where he was helping another customer) I found a great vehicle with great warranties and I am so happy with the service I received. Thank you both very much! More
Worst service ever! Bought a Ford Focus new and now has 37,000mi. It has had nothing but problems with the transmission and it's been looked at numerous times and even ha Bought a Ford Focus new and now has 37,000mi. It has had nothing but problems with the transmission and it's been looked at numerous times and even had the clutch replaced. After all of repair work and headache, it still shudders and has issues shifting. Called my service guy Manny Guerrero numerous times last week and after 24 hours of waiting for him to return my call, he finally called me back. This genius' idea was to "talk with a sales person and trade the car in on a new one". He said the Focus had bad transmissions and that is "why [he] did not buy one" for his kid. Thanks for the great insider information xxxxxxx! Now I'm stuck with a lemon and swendle is doing nothing about it. Sales were great at the time but I have had nothing but issues with service. Manny pawned me off on the service manager the last time I was in and did not disclose hidden fees now being added to "diagnose" a known Ford problem by the dealer and the company. I will never do business with this company ever again nor will I ever buy a Ford. For as long as I can remember, I have heard the term "swendle" but I made the mistake and actually bought from them. Screw you Manny! As a service guy, you should have done more for customer satisfaction, especially since you knew there was a problem. Your advice was irresponsible, condescending and a total cop-out. I spoke to Gus Johndon Ford locally who said "sounds like they are trying the get rid of you". I couldn't agree more. The car is warranted for up to 150,000 mi but SWendle does not want to do the work even though it's under warranty and I bought it from them. Jerry Riddle also never once reached out to me to settle this matter hence I am making it my mission to urge as many people as possible to steer clear of this business. More
2017 Mustang GT I bought a 2017 Mustang GT Grabber Blue. C C Hite was great her knowledge of the car was great. Going for my test drive I fell out of the car getting I bought a 2017 Mustang GT Grabber Blue. C C Hite was great her knowledge of the car was great. Going for my test drive I fell out of the car getting in and she caught me and helped me get in. She was great. More
A GREAT BUYING EXPERIENCE We love our 2017 Ford Explorer Platinum!! Isaac OBannan, our salesman was very knowledgeable about all the functions on the Platinum. A very nice gen We love our 2017 Ford Explorer Platinum!! Isaac OBannan, our salesman was very knowledgeable about all the functions on the Platinum. A very nice gentleman. He took the time and care to provide us with the best possible buying experience. The staff at Wendle Ford are a wonderful group of people. Thanks again for your commitment to your customer. We highly recommend your dealership. More
Very Satisfied Customer I want to give a positive shout out to Wendle salesman David Low for his excellent service and professional attitude when dealing with my narrow searc I want to give a positive shout out to Wendle salesman David Low for his excellent service and professional attitude when dealing with my narrow search for a truck. I had a very specific list of purchasing perimeters and he worked to get me into that exact truck. I dealt with many of the dealerships big and small in Spokane, Postfalls and Coeur D'alene in my search and David and Wendle out serviced them all. In a time when above average customer satisfaction is a missing commodity in business, I recommend David Low as your first step to finding a vehicle. More