Wendle Ford
Spokane, WA
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271 Reviews of Wendle Ford
It was a great experience purchasing my 2016 Ford. I had the pleasure of working with 3 people while looking at vehicles. The first lady I worked with doesn't know much about cars I was getting discour I had the pleasure of working with 3 people while looking at vehicles. The first lady I worked with doesn't know much about cars I was getting discouraged. But after the help of a sales manager Nate, I found my 2016 Ford Fusion. I drove other cars but the Ford won me. Both Nate and Ken ( who I caught at a time where he was helping another customer) I found a great vehicle with great warranties and I am so happy with the service I received. Thank you both very much! More
2017 Mustang GT I bought a 2017 Mustang GT Grabber Blue. C C Hite was great her knowledge of the car was great. Going for my test drive I fell out of the car getting I bought a 2017 Mustang GT Grabber Blue. C C Hite was great her knowledge of the car was great. Going for my test drive I fell out of the car getting in and she caught me and helped me get in. She was great. More
Worst service ever! Bought a Ford Focus new and now has 37,000mi. It has had nothing but problems with the transmission and it's been looked at numerous times and even ha Bought a Ford Focus new and now has 37,000mi. It has had nothing but problems with the transmission and it's been looked at numerous times and even had the clutch replaced. After all of repair work and headache, it still shudders and has issues shifting. Called my service guy Manny Guerrero numerous times last week and after 24 hours of waiting for him to return my call, he finally called me back. This genius' idea was to "talk with a sales person and trade the car in on a new one". He said the Focus had bad transmissions and that is "why [he] did not buy one" for his kid. Thanks for the great insider information xxxxxxx! Now I'm stuck with a lemon and swendle is doing nothing about it. Sales were great at the time but I have had nothing but issues with service. Manny pawned me off on the service manager the last time I was in and did not disclose hidden fees now being added to "diagnose" a known Ford problem by the dealer and the company. I will never do business with this company ever again nor will I ever buy a Ford. For as long as I can remember, I have heard the term "swendle" but I made the mistake and actually bought from them. Screw you Manny! As a service guy, you should have done more for customer satisfaction, especially since you knew there was a problem. Your advice was irresponsible, condescending and a total cop-out. I spoke to Gus Johndon Ford locally who said "sounds like they are trying the get rid of you". I couldn't agree more. The car is warranted for up to 150,000 mi but SWendle does not want to do the work even though it's under warranty and I bought it from them. Jerry Riddle also never once reached out to me to settle this matter hence I am making it my mission to urge as many people as possible to steer clear of this business. More
A GREAT BUYING EXPERIENCE We love our 2017 Ford Explorer Platinum!! Isaac OBannan, our salesman was very knowledgeable about all the functions on the Platinum. A very nice gen We love our 2017 Ford Explorer Platinum!! Isaac OBannan, our salesman was very knowledgeable about all the functions on the Platinum. A very nice gentleman. He took the time and care to provide us with the best possible buying experience. The staff at Wendle Ford are a wonderful group of people. Thanks again for your commitment to your customer. We highly recommend your dealership. More
Very Satisfied Customer I want to give a positive shout out to Wendle salesman David Low for his excellent service and professional attitude when dealing with my narrow searc I want to give a positive shout out to Wendle salesman David Low for his excellent service and professional attitude when dealing with my narrow search for a truck. I had a very specific list of purchasing perimeters and he worked to get me into that exact truck. I dealt with many of the dealerships big and small in Spokane, Postfalls and Coeur D'alene in my search and David and Wendle out serviced them all. In a time when above average customer satisfaction is a missing commodity in business, I recommend David Low as your first step to finding a vehicle. More
Great Customer Service My husband and I went to Wendle Nissan to look at turning in our lease early. We have worked with Alex in the past on other purchases so we knew we w My husband and I went to Wendle Nissan to look at turning in our lease early. We have worked with Alex in the past on other purchases so we knew we were in good hands. Going in we weren't sure if we could get into another vehicle because of the time still remaining on the lease. Alex and the management team gave us many options and we ultimately ended up with the perfect vehicle. (Let me tell you, they worked for this one). Thank you Alex! The Ramsey's More
Wendle Motors The overall experience dealing with Wendle and their employees was absolutely incredible, I've purchased multiple vehicles from Wendle and would not u The overall experience dealing with Wendle and their employees was absolutely incredible, I've purchased multiple vehicles from Wendle and would not use any other dealership. I can depend on the professionalism and courtesy with this group who will always go out of their way to help me make a purchase that fits my needs and pocket book! Thank you once again Wendle Motors for taking care of my requests while searching for the right vehicle.👍👍 More
Truck Dreams come true I've waited a long time to get my first truck and Dave at Wendle did a phenomenal job of helping my first truck become a reality. We came to Wendle ho I've waited a long time to get my first truck and Dave at Wendle did a phenomenal job of helping my first truck become a reality. We came to Wendle hoping to hear more "yes's" than "no's" and we were not disappointed! Our trade in was fairly valued and our purchasing process was a low pressure and very friendly experience. Thank you Dave Low! More
Purchase of low milage used 2016 F150 Wendle staff was very attentive, polite and accommodating. Cece was my main contact and helpful in every way. Her knowledge and experience in truck Wendle staff was very attentive, polite and accommodating. Cece was my main contact and helpful in every way. Her knowledge and experience in truck sales gave me confidence that I was making the right decision. Ken also steered me toward the used 150 as Cece was finishing up with another client. I had indicated in an email to Cece that I would consider a used 150. Cece did a great job explaining all the controls while in the 150. I look forward to using Wendel for all aspects of caring for my new truck. More
No hassle buying experience We were very pleased with our buying experience. Mitch Tracy was knowledgeable, courteous and put no pressure on us at any time. The process went ve We were very pleased with our buying experience. Mitch Tracy was knowledgeable, courteous and put no pressure on us at any time. The process went very smooth and Mitch followed up his customer service by calling us after our purchase to make sure we were still loving our new Frontier and had no issues. We would recommend Mitch and Nissan to anyone looking for a new vehicle ! More