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Wendle Ford

Spokane, WA

3.8
271 Reviews

9000 N Division St

Spokane, WA

99218

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271 Reviews of Wendle Ford

December 10, 2017

Excellent service, no pressure sales This is the second vehicle purchased at Wendle. Dave Low made every effort to find us a vehicle that checked off each item on our wish list. We te More

by Carfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, David Low
Dec 11, 2017 -

Wendle Ford responded

Thank you for your kind words about Dave and Kevin. We are happy that your buying experience went well. We appreciate the recommendation!

November 27, 2017

Stay Clear We bought a 2017 F250 and we were lied to about so many options that the Truck didn’t even have. Go to a different dealer! More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The owner of We dale , David Low
Nov 27, 2017 -

Wendle Ford responded

Chris, after your numerous 5-star reviews about how happy you were about the purchase of your new truck, we are sad to hear that you no longer feel that way. Due to the confidentiality of your purchase records, we are unable to publicly respond with additional information. We will note that this is the vehicle that you requested from your sales representative and you did test drive it prior to purchasing.

September 27, 2017

A great dealership to do business with! This is our second vehicle purchased from this dealership. They were recommended by my parents who have purchased 2 vehicles from this dealership als More

by Satisfied Ford Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, David Low
Oct 03, 2017 -

Wendle Ford responded

Thank you for the high praise and recommendation of Wendle! We are pleased that our sales process worked well for you. We are sorry to hear of your frustration with the Ford military discount process and will make certain that our management is aware of your complaint.

August 31, 2017

Wendel Motors is a great place to shop I just bought a new 2017 Ford F150 Lariat through Wendle Motors with the help of Keith Zehm's. I found Keith to be an excellent and knowledgeable repr More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Zehm , Don Webster
Sep 08, 2017 -

Wendle Ford responded

Thank you for the compliments and recommendation of Keith Zehm and Wendle Motors. Enjoy your awesome new truck!

July 30, 2017

efficiency I needed a factory defect replaced. It was a headlamp module that controlled the headlights in my Mercury Grand Marquis..it would go dark sometimes. I More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician: Luis Bugarin, Manny Guerrero
Aug 07, 2017 -

Wendle Ford responded

Steve, thank you for the review and for using Wendle Ford Service!

July 24, 2017

I WAS SCAMMED Wendle motors in Spokane advertised a Toyota Tacoma 2011 4x4 4door truck for sale. I have been looking for a specific truck for a long time. I was wil More

by michellelemon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Morris, Jim Maki
Jul 25, 2017 -

Wendle Ford responded

Michelle, our sincere apologies for the issues you encountered. We did take the vehicle to auction on July 20, 2017. At the time, we had a mistake in our online inventory, with the vehicle still showing as available. During this same time, another sales staff was also working with a customer to buy the vehicle, not knowing that the online inventory was incorrect. When you called again and spoke with Jim, he was unaware of the situation, also assuming that the vehicle was available. When he was told about the circumstances, he let you know that the vehicle was sold at auction. We apologize for our error in our inventory and causing you to feel that we misrepresented what we had in stock. If you would like to discuss the situation further, please feel free to contact our General Manager, Shayne Goff, at (509) 468-9000.

July 15, 2017

Awesome dealership I read the reviews from this site and decided to test drive Infinity QX30. Alex was my sales assist and he did fabulous job and so patient with showi More

by Val QX30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez, Kevin Parker, Justin Robidoux
Jul 17, 2017 -

Wendle Ford responded

You’re welcome, Val! Thank you for the review of Alex, Justin and Kevin. We are pleased that you enjoyed your buying experience with Wendle Infiniti.

April 27, 2017

Great Personal service Have been looking for a Ford Truck for months. Had contacted numerous dealerships and scoured the internet to determine what the market looked like. D More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy in Service, Kevin Parker, Dwight Hamilton
May 03, 2017 -

Wendle Ford responded

Len, we love your story. A truck and a car! Thank you for your compliments of D.W Hamilton and Kevin Parker and for buying at Wendle Ford.

April 05, 2017

Went from kicking tires, to driving off the lot with a truck I'm 29yrs old If only bought 2 trucks In my life a 1985 f150 when I was 17. And a 97 Chevy almost 6 years ago I'm pretty good mechanically keeping old More

by Mydogbuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez
Apr 11, 2017 -

Wendle Ford responded

Awesome! Thank you for the rave review of Alex. Enjoy your “new” truck!

March 21, 2017

Donald White We would like you to know that Donald White and Kevin Parker made our experience great! That is saying something for Michael!! Car salesmen are not More

by irvin,Cindy 63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Donald White
Mar 22, 2017 -

Wendle Ford responded

Cindy, it was our pleasure to work with you and your husband. We are excited to hear that your buying experience with Donald White and Kevin Parker went well. Thank you for the review and recommendation!

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