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Wendle Ford
Spokane, WA
282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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282 Reviews of Wendle Ford
January 16, 2012
great price for my 1998 chevy blazer easy in and out great price for my 1998 chevy blazer easy in and out transaction with no hassles have most of my service done there as well would buy again have r great price for my 1998 chevy blazer easy in and out transaction with no hassles have most of my service done there as well would buy again have recommended dealer to many many people More
by tomynancy
Employees Worked With
Nancy Anderson Andy Keyes
November 19, 2011
I planned on coming to Wendle for my next truck. I had dealt with Keith before and he was very genuine. This time I went to Dishman Dodge to look at the Ram 1500's. My intention was if they treated me wel dealt with Keith before and he was very genuine. This time I went to Dishman Dodge to look at the Ram 1500's. My intention was if they treated me well I would give them a chance and most likely my business. But when I walked in they didn't attempt to figure my trade in value. So I knew nothing of the numbers to run. The sales rep then got the next guy involved and they basically had me in a corner. My back was actually in a corner. Talking about feeling uncomfortable. Then they he looked me straight in the face and asked if "I would make a deal." First thought was "What freaken door do I look behind?" Since they didn't appraise my vehicle, how can they run the bottom line. I would never sign for credit report until I had the bottom line. So we were at a stand still. They even made the excuse the used car appraiser was busy. 1.5 hours! "I got the xxxx out of Dodge." I had pretty much had it with truck shopping at that time. But, on my way home I decided to compare Wendle to just how I was treated. I had contacted them the day before and asked for Keith. I received a call back the next morning and that shows me timeliness. So let's see what kind of corner I could get in. When I walked in the door I asked for Keith. He showed up and the first thing he asked for was my keys for an appraisal. Interesting concept. Then as we went and looked around at the F150's my vehicle was appraised. Test drove a nice truck, parked it. Got the numbers then went to go sit and see what happens. First thing I noticed was Keith's back was in the corner, NOT MINE. I had wide open space and fresh coffee in hand. Oh did I mention their (Dodge) coffee tasted like poop. Keith came back and had all numbers listed. Less than an hour. Sat and BS'd for a while. Then Don comes in and gives the bank rates that were approved. Then we wait for my beautiful wife to come sign the papers with me. I always appreciate good quality costumer service. It's like a good waitress that you always tip well. I never felt rushed or felt like I was on "Let's make a deal." Wendle treated me extremely well. Friendly, professional and non-hreatening. I felt I could have walked out anytime without feeling bad. Were the other dealer needs to go back to school. Especially their finance person. More
by dhzibell
Employees Worked With
Keith Zehm and Don Webster, Keith Zehm, Don Webster
October 19, 2011
Detail guy left a couple of wasp nests in the door jambs, otherwise things were great. Dave was a great guy to work with and went the extra mile. otherwise things were great. Dave was a great guy to work with and went the extra mile. More
by Hate surveys
Employees Worked With
Dave Mook, Ron Kaiser, Ron Kaiser
October 17, 2011
We found Wendle to be forth comming in their pricing and information on the new Ford F150 that we bought. This is after we had a very dissapointing interaction with another Ford Dealership. I would highly information on the new Ford F150 that we bought. This is after we had a very dissapointing interaction with another Ford Dealership. I would highly recommend Wendle to anyone looking to buy a new or used vehicle. Everyone at Wendle was helpful. they even remembered our names when we came in weeks later. Very Impressive! More
by btaylor000
Employees Worked With
CeCe Hite, Cece Hite
October 02, 2011
My only complaint was the length of time i had to wait to see the fianance guy. I paid cash for my truck and had to wait an hour to two hours. I understand it was the end of the month and there were 3 other see the fianance guy. I paid cash for my truck and had to wait an hour to two hours. I understand it was the end of the month and there were 3 other deals being done, but you think there would have been more staff available in fianance. Other than the excessive wait my buying expierence was great. Sandy did an excelant job and aaron worked hard to make the deal happen. More
by nathan289
Employees Worked With
sandy, aaron, and a fianance guy, Aaron Austin, Sandi Morden
September 17, 2011
Overall experience was very good. Sales team of Sandi and Kieth outstanding. Lower rating due to poorer than expected condition of my new truck upon delivery. Detailing could have been better, i.e. smal and Kieth outstanding. Lower rating due to poorer than expected condition of my new truck upon delivery. Detailing could have been better, i.e. small scratches at/under door handles, on one part of the bed and on the front bumber. Also smudges and shoe marks in passenger compartment of the truck. More
by tntstrom
Employees Worked With
Sandi Morden, Kieth , Keith Zehm, Sandi Morden
August 23, 2011
good to work with Dave Mook. Very great customer service oriented. Third vehicle purchased from him, will continue to come back to buy vehicles from him. Other family feels the same. oriented. Third vehicle purchased from him, will continue to come back to buy vehicles from him. Other family feels the same. More
by bkirpes
Employees Worked With
Dave Mook
August 17, 2011
Don Morris was the best salesman that we have had. He was very knowledgable about the car and went out of his way to show us features. He also helped us to obtain excellent loan financing. His easy-goi was very knowledgable about the car and went out of his way to show us features. He also helped us to obtain excellent loan financing. His easy-going, pleasant manner helped to make the car buying experience enjoyable. More
by loveredcars
Employees Worked With
Don Morris, Don Morris
August 06, 2011
Don and the entire sales staff at Wendle were very knowledgeable about the new technology of the Leaf. And were more than helpful in working through the intricacies of the new product. knowledgeable about the new technology of the Leaf. And were more than helpful in working through the intricacies of the new product. More
by pandrewb
Employees Worked With
Andrew Biggs, Don Morris
August 06, 2011
Both Don and Aaron have been extremely helpful and Both Don and Aaron have been extremely helpful and patient as we studied our way through the process of purchasing our 2011 Explorer. This proce Both Don and Aaron have been extremely helpful and patient as we studied our way through the process of purchasing our 2011 Explorer. This process evolved very slowly, due to our comparitive nature regarding other manufacturers, and the excellent selections within the Ford family of autos. At no time did we feel pressured to make a decision and they accommodated us with every question we presented. After the decision to purchase was made, both Andy and Kevin assisted us in a friendly and professional manner, with the final details. The customer service we received before, during and after the sale, coupled with the friendly and knowledgeable service department, who have always treated us as valuable customers, we remain satisfied Wendle customers. Forty (40) year customers, Alan and Deanna Eppinger More
by 2011fordfolks
Employees Worked With
Don Morris/ Aaron Austin/Andy Keys/Kevin Parker, Aaron Austin, Andy Keys, Don Morris, Kevin Parker
