Wendle Ford
Spokane, WA
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269 Reviews of Wendle Ford
We found Wendle to be forth comming in their pricing and information on the new Ford F150 that we bought. This is after we had a very dissapointing interaction with another Ford Dealership. I would highly information on the new Ford F150 that we bought. This is after we had a very dissapointing interaction with another Ford Dealership. I would highly recommend Wendle to anyone looking to buy a new or used vehicle. Everyone at Wendle was helpful. they even remembered our names when we came in weeks later. Very Impressive! More
My only complaint was the length of time i had to wait to see the fianance guy. I paid cash for my truck and had to wait an hour to two hours. I understand it was the end of the month and there were 3 other see the fianance guy. I paid cash for my truck and had to wait an hour to two hours. I understand it was the end of the month and there were 3 other deals being done, but you think there would have been more staff available in fianance. Other than the excessive wait my buying expierence was great. Sandy did an excelant job and aaron worked hard to make the deal happen. More
Overall experience was very good. Sales team of Sandi and Kieth outstanding. Lower rating due to poorer than expected condition of my new truck upon delivery. Detailing could have been better, i.e. smal and Kieth outstanding. Lower rating due to poorer than expected condition of my new truck upon delivery. Detailing could have been better, i.e. small scratches at/under door handles, on one part of the bed and on the front bumber. Also smudges and shoe marks in passenger compartment of the truck. More
good to work with Dave Mook. Very great customer service oriented. Third vehicle purchased from him, will continue to come back to buy vehicles from him. Other family feels the same. oriented. Third vehicle purchased from him, will continue to come back to buy vehicles from him. Other family feels the same. More
Don Morris was the best salesman that we have had. He was very knowledgable about the car and went out of his way to show us features. He also helped us to obtain excellent loan financing. His easy-goi was very knowledgable about the car and went out of his way to show us features. He also helped us to obtain excellent loan financing. His easy-going, pleasant manner helped to make the car buying experience enjoyable. More
Don and the entire sales staff at Wendle were very knowledgeable about the new technology of the Leaf. And were more than helpful in working through the intricacies of the new product. knowledgeable about the new technology of the Leaf. And were more than helpful in working through the intricacies of the new product. More
Both Don and Aaron have been extremely helpful and Both Don and Aaron have been extremely helpful and patient as we studied our way through the process of purchasing our 2011 Explorer. This proce Both Don and Aaron have been extremely helpful and patient as we studied our way through the process of purchasing our 2011 Explorer. This process evolved very slowly, due to our comparitive nature regarding other manufacturers, and the excellent selections within the Ford family of autos. At no time did we feel pressured to make a decision and they accommodated us with every question we presented. After the decision to purchase was made, both Andy and Kevin assisted us in a friendly and professional manner, with the final details. The customer service we received before, during and after the sale, coupled with the friendly and knowledgeable service department, who have always treated us as valuable customers, we remain satisfied Wendle customers. Forty (40) year customers, Alan and Deanna Eppinger More
I talked to Sandi and was not sure if i was ready to get a vehicle yet. I was at work and I told her I was interested in a van I saw on the web site but i was going to be shopping around at other dealership a vehicle yet. I was at work and I told her I was interested in a van I saw on the web site but i was going to be shopping around at other dealerships on my day off, however i would like to see it if she has a moment today. She drove it over to my work so i could view it. I was really interested at that point but i was at work. She worked with me over the phone to see what I needed as far as price. I was able to get approved in my price range over the phone and just sign paperwork after work. I could have waisted a whole day or two shopping at other places and still come back to Wendle because you had the deal I needed and great hospitality. More
Salesman was knowledgable and considerate. Every part of the process from reviewing the features of each car to the purchase process was smooth and unrushed. Once car was purchased the salesman took the tim the process from reviewing the features of each car to the purchase process was smooth and unrushed. Once car was purchased the salesman took the time to link my phone to the car so I could enjoy the Bluetooth experience. More
This is approximately the 10th purchase we have made at Wendle Ford & we would not be coming back if we didn't get the feeling of "preferred" customer from the sales, service & finance departments. Lee Ca Wendle Ford & we would not be coming back if we didn't get the feeling of "preferred" customer from the sales, service & finance departments. Lee Cardella is very knowledgeable about the cars he shows us, always acts as though it is a pleasure & not a chore to show us the cars & encourages us to test drive the vehicles we choose. He is professional, friendly & never pushy or intimidating to work with. The finance department is competent & efficient & never pushy either in their offerings for extended warranty coverage, etc. We have taken our various cars to the service dept. for repairs & feel they are honest in the evaluations & so convenient to work with since they provide the customer shuttle service. That is an extra nice convenience for me so I don't have to sit around & wait for service that will take more than an hour to perform or require a friend or second person to follow me there & take me back when the work is completed. Another reason we like buying cars from Wendle Ford is their location is very convenient for us (less than 3 miles) so it is easy & convenient to have oil changes, etc. done there; and they always give the car a free wash!! More