Wendle Ford

Don Morris gave me the best car buying experience I have had. I love my new Pathfinder and will certainly recommend Don Morris to anyone shopping for a vehicle! had. I love my new Pathfinder and will certainly recommend Don Morris to anyone shopping for a vehicle! More

I was told by the finance person that he could check my interest rate at my credit union on-line, which he did while I was sitting with him. My interest rate at my credit union he said was 6% and that he interest rate at my credit union on-line, which he did while I was sitting with him. My interest rate at my credit union he said was 6% and that he could get me a better deal. He did get me aprx 4% and I signed papers for that at a different lender. I later checked with my credit union and my interest rate was 2.07%. I have been told by several finance people that my credit rating was very high. I have seen my 6 page credit report with 1 late payment in many years (I think 7 years). The finance person at Wendel told my my credit rating was 690 or something close to that. Later my credit union showed me my credit score of 772. I understand that different credit rating services (there are only 3) will have differnt scores for any one person...but a 100 point difference??? My beef is not with the finance office alone but I will not go into the rest so I do not overwhelm you with my issues. I thought I was prepared, cautious. I should have checked my credit union for my interest rate before going in. I blame myself 50% for not being fully prepared. I would recommend this dealership -- they are like any other and it is up to the buyer to be well armed before going in. More

I planned on coming to Wendle for my next truck. I had dealt with Keith before and he was very genuine. This time I went to Dishman Dodge to look at the Ram 1500's. My intention was if they treated me wel dealt with Keith before and he was very genuine. This time I went to Dishman Dodge to look at the Ram 1500's. My intention was if they treated me well I would give them a chance and most likely my business. But when I walked in they didn't attempt to figure my trade in value. So I knew nothing of the numbers to run. The sales rep then got the next guy involved and they basically had me in a corner. My back was actually in a corner. Talking about feeling uncomfortable. Then they he looked me straight in the face and asked if "I would make a deal." First thought was "What freaken door do I look behind?" Since they didn't appraise my vehicle, how can they run the bottom line. I would never sign for credit report until I had the bottom line. So we were at a stand still. They even made the excuse the used car appraiser was busy. 1.5 hours! "I got the xxxx out of Dodge." I had pretty much had it with truck shopping at that time. But, on my way home I decided to compare Wendle to just how I was treated. I had contacted them the day before and asked for Keith. I received a call back the next morning and that shows me timeliness. So let's see what kind of corner I could get in. When I walked in the door I asked for Keith. He showed up and the first thing he asked for was my keys for an appraisal. Interesting concept. Then as we went and looked around at the F150's my vehicle was appraised. Test drove a nice truck, parked it. Got the numbers then went to go sit and see what happens. First thing I noticed was Keith's back was in the corner, NOT MINE. I had wide open space and fresh coffee in hand. Oh did I mention their (Dodge) coffee tasted like poop. Keith came back and had all numbers listed. Less than an hour. Sat and BS'd for a while. Then Don comes in and gives the bank rates that were approved. Then we wait for my beautiful wife to come sign the papers with me. I always appreciate good quality costumer service. It's like a good waitress that you always tip well. I never felt rushed or felt like I was on "Let's make a deal." Wendle treated me extremely well. Friendly, professional and non-hreatening. I felt I could have walked out anytime without feeling bad. Were the other dealer needs to go back to school. Especially their finance person. More

good to work with Dave Mook. Very great customer service oriented. Third vehicle purchased from him, will continue to come back to buy vehicles from him. Other family feels the same. oriented. Third vehicle purchased from him, will continue to come back to buy vehicles from him. Other family feels the same. More