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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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September 07, 2021

Always great service. On time and cleaned the car inside and a out. This is my 4th card with them and #5 will be with them as well. More

by Irwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Hard to believe you can actually look forward to dealing with service in a dealership but when it comes to working with Drew it is more of a pleasure than a chore! More

by Jimmyyoung4433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

Drew in service was absolutely fantastic!! Friendly and helpful and trouble shot some issues - we were in and out and we will be back - thanks so much! More

by Bethearly76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Matt took care of my car when I had a last-minute emergency and had me on my way ASAP. These are the people you want to call for excellent service. More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
August 30, 2021

Mike Ahearn, Heather, Drew and Matt are absolutely incredible. You guys have the best all around dealership east of the Mississippi. There is one in L.A. that might be NEARLY as good, but not quite. More

by BOB.BERNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, April, Mike Ahearn, Matt Pitts, TJ Jabour, Samantha Briody
August 30, 2021

Drew was extremely helpful and very quick. I will always go to him and his team from here on out. The service was top notch and highly professional. More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
August 29, 2021

Service was quick and completed in a shorter time then originally estimated. Thanks for the courtesy car. Eighteen, nineteen, twenty, twenty one, twenty two, twenty three More

by KHNEWELL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not rating individuals
August 28, 2021

Excellent service as always. Any issues I’ve mentioned have always been diagnosed and fixed quickly with professionalism and courtesy. This is not the closest dealership to my home but these guys cannot b More

by T Handy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Karl was incredibly helpful and communicative - took great care of my car and took care of all the details for me! Even gave my car a wash before returning it. Highly recommend Wellesley VW! More

by Elisabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Everyone at Wellesley Volkswagen has been extremely helpful, honest and caring since going there. I was able to trade my car in, set up a new lease and have had service performed there. Every step of More

by Mrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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