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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,205 Reviews

1,205 Reviews of Wellesley Volkswagen - Service Center

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January 28, 2022

Really helpful guy. Helped me with my car through the years. I would definitely recommend seeing him at vw wellesley. More

by sudhakar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

sudhakar21 responded

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January 27, 2022

I have bought two cars from Wellesley VW and have been very pleased with the sales and service they provide ...keep up the good work !! More

by rnewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Consistently good customer service from drew and very responsive. Problem was diagnosed and repaired quickly More

by Customer
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Great experience with all of the staff from start to finish. I'll stay with them for life! More

by peter67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
January 21, 2022

The staff were very professional and helpful. Our car was serviced with dare and communication with us happened throughout our service! The staff were al excellent and left my car cleaner than when I br More

by Laura L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

They are by far the nicest and most responsive dealership I have worked with from a service standpoint. Friendly and prompt with a clean waiting area that includes all of the amenities you might need. More

by tc1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

The service was excellent and there was great communication as to the time and cost. More

by mellogod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

I truly appreciated the attention that I received from the service department at Wellesley VW. All dealers are not the same. I have been driving VWs for over fifty years and I know what to expect. Samanth More

by CALLENA2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
January 18, 2022

The service department at Wellesley Volkswagen is outstanding. The quality of work and thoroughness by the service advisors and service technicians had always been professional. More

by FOXFIRE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
January 11, 2022

I've been going to VW Wellesley every since I moved to the area, for service and maintenance on both my VW vehicles. Karl, in the service department has been outstanding. He has been clear, thorough, fair More

by thehand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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