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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,205 Reviews

1,205 Reviews of Wellesley Volkswagen - Service Center

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May 23, 2022

Karl was super helpful with my experience. I know nothing about cars so he let me know what they will be doing to it which made me feel comfortable with leaving my car there. They also went ah More

by SAVANNAH.BEARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Everything war perfect like usual. I like the service, the team. Also I like a waiting area. And not bad coffee and snacks. More

by KYREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
May 18, 2022

We've been going here for regular maintenance since we bought our car with them a few years ago. The service and interaction with Drew has been great every time. More

by Jasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022

Best Dealership I have worked with. Hands down significantly better care and appreciation than Audi Natick and Jaguar Sudbury. More

by tjmaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Drew Ricci went above and beyond to first listen to me, ask important questions, and execute world class service. He quickly helped to diagnose my axel drive shaft problem and made sure all the parts were More

by James Duffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

VW Wellesley was great with fixing an electrical issue with my car. Carl was great and communicated in a timely manner over the phone. More

by E8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, Samantha Briody
May 12, 2022

Sam was amazing! She made the whole experience more than pleasant unlike some other dealers out there! She was very honest in answering all of my questions and gettin More

by angelperea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
May 11, 2022

Drew Ricci has been my connection to Wellesley VW for several years. He is professional, knowledgeable, attentive and very personable. VW is very lucky to have him representing the company. Drew is th More

by scf7462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
May 10, 2022

Very professional and pleasant service! They always wash my car when serviced. Always on time too. I highly recommend this dealer for car services More

by Elliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Drew helped me out big time! Great people and great service, I'll be bringing my car back in the future More

by adevellis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
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