Wellesley Volkswagen - Service Center

Got interval maintenance service. Easy to schedule, shuttle service back to my home, ready same day, on time, and invoiced as quoted. Easy to schedule, shuttle service back to my home, ready same day, on time, and invoiced as quoted. More

Excellent service on my car. Polite, thorough and kept me informed about when the car would be ready. Polite, thorough and kept me informed about when the car would be ready. More

The people there were very helpful. They tried to get me a discount and they even changed my key fob battery for free. They tried to get me a discount and they even changed my key fob battery for free. More

They communicate very well. Their knowledge base is refreshing. My overall opinion is that genuinely care about the your time, and want to ensure that their product is preformin Their knowledge base is refreshing. My overall opinion is that genuinely care about the your time, and want to ensure that their product is preforming as it should. More

Very easy to set up an appointment. Service was performed quickly. And Karl maintained good contact and provided updates through the process. Service was performed quickly. And Karl maintained good contact and provided updates through the process. More

I love working with Drew and the rest of the Wellesley VW team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations, and has a smile while doing so - I truly appreciate his excellent customer service. Wellesley VW isn't the closest dealership to me, but I'll make the extra trek, because I know that my vehicle will be well taken care of, and I won't run into any unexpected issues. More

As always, Drew provided exemplary service. His friendly demeanor and communication are outstanding and I enjoy working with him! His friendly demeanor and communication are outstanding and I enjoy working with him! More

He went over the top. Just approached me and started helping. One of a kind employee! Thanks Just approached me and started helping. One of a kind employee! Thanks More

Provided an honest assessment of our old Tiguan and didn’t waste our money on expensive repairs. didn’t waste our money on expensive repairs. More

Great communication and great service. Have never had an issue and this time was no different. Have never had an issue and this time was no different. More