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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,203 Reviews

1,203 Reviews of Wellesley Volkswagen - Service Center

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March 31, 2023

I got my 2016 jetta serviced at Wellesly vw and my experience was excellent. Great customer service. More

by ROBERTLINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
March 30, 2023

Great service, Mr. Karl Christ is very courteous and efficient. I got my car back sooner than anticipated, generally I have zero complaints about the service. More

by ANDREA CAMATTARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

service team is excellent and always gets me in and out with no surprises and is very helpful More

by LEVONHILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
March 30, 2023

Service was great, one star down to due price, over $1000 for routine maintenance is too much. More

by JGREENWOOD981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
March 29, 2023

The ability to truly depend on everyone at Wellesley VW as an advisor that is there to listen and help is like no other dealership that I have ever encountered. In particular, I like the consultative a More

by jphell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

They went above and beyond on there service department, Everything was corrected and my Atlas was perfect again. More

by SEVENKS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

They are the best. Never had a more enjoyable experience buying a new car before. More

by C Laverty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Eustace
March 24, 2023

Excellent service and communication, they called and also texted me. Also liked the courtesy shuttle, that was super helpful. More

by titijoanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Super pleasant stiff. Timely service. Overall super good experience. Every time. Drew is fantastic to work with! More

by NYZELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
March 23, 2023

Drew was incredibly kind, thorough and professional. All my questions were answered. He was very knowledgeable More

by MMEATON94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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