Wellesley Volkswagen - Service Center

It was pleasant experience until i discovered that tire rotation was not performed, even though it was requested and paid for. Which raises a lot of questions regarding other services that were marked as d rotation was not performed, even though it was requested and paid for. Which raises a lot of questions regarding other services that were marked as done in the receipt. Overall it was alright, just a minor disappointment at the end. Mr. Christ was very helpful and knowledgable in regards of explaining and assisting. More

We were very pleased with all the personnel who assisted us in our leasing of a 2023 ID.4 at Wellesley Volkswagen. Jens Albrecht, our salesman was excellent about giving us a solid understanding of issues a us in our leasing of a 2023 ID.4 at Wellesley Volkswagen. Jens Albrecht, our salesman was excellent about giving us a solid understanding of issues around owning an electric vehicle and in explaining the functionality of our new car. I would give give Jens highest marks for courtesy, explaining things clearly, and making sure we got the exact car we were looking for. More

Gave us wonderful service for my car. They even did the extras I asked for to wash my windows. They even did the extras I asked for to wash my windows. More

Drew is the best! He is flexible, conscientious and always addresses my concerns. His customer service is beyond expectations. He is flexible, conscientious and always addresses my concerns. His customer service is beyond expectations. More

I have always worked with Drew at VW Wellesley, been that way for about 4 years now. He is honest, fair and works extremely hard at getting your car back to you as soon as possible. Can’t say enough great t way for about 4 years now. He is honest, fair and works extremely hard at getting your car back to you as soon as possible. Can’t say enough great things about Drew and mechanics at VW Wellesley. More

It was a pleasure to work with Karl Christ during my service appointment, the communication was very clear and friendly! Thank you! service appointment, the communication was very clear and friendly! Thank you! More

Superb communication, excellent service and masterful technicians/work. I highly recommend Wellesley Volkswagen's service department. technicians/work. I highly recommend Wellesley Volkswagen's service department. More

Concise, efficient and friendly conversation with Drew, followed by a comfortable waiting room with free coffee and the opportunity to charge electronics and get work done on laptop. Drew was mindful not t followed by a comfortable waiting room with free coffee and the opportunity to charge electronics and get work done on laptop. Drew was mindful not to interrupt meetings and service was done quickly. Nothing to complain about. More

Drew was friendly and knowledgeable. He made the service experience really easy. His communication was excellent. He made the service experience really easy. His communication was excellent. More

My service appointment went well, Karl was very helpful and friendly, no complaints at all! and friendly, no complaints at all! More