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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,202 Reviews

1,202 Reviews of Wellesley Volkswagen - Service Center

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July 26, 2023

Drew has always made sure I don’t ever have to worry about my ride. One of the best out there, and I will keep going back as long as he’s there. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ricci
July 23, 2023

Could not have been a better experience. Drew made the whole process easy and got just what I needed. I’ll be back! More

by matthewnaser12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I do not write on command. I have a very high opinion of the sales staff at VW Wellesley. Get real. More

by CORPUSCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
July 20, 2023

Always a pleasure to work with Sam. She is a true and knowledgeable pro! Always know what’s up and what’s to be expected for the next service as well. Thank you for providing local tran More

by SARAH.G.ANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
July 18, 2023

Honestly, one of the most painless and pleasant trips to a dealership I have ever had. Drew was amazing in facilitating my service, and he made sure he explained all work being done. I look forward to worki More

by ani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

My first experience here was positive. Answered all my questions. I won’t a golf model for 25 yrs. I was a little iffy bring my car in cause I was still very new. They respected my request More

by SOEYLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
July 17, 2023

Great communication, everyone was super personable, and work was done quickly. Re detail questions below: Service was recall/warranty issue, so no cost info. Quality of work performed: battery modul More

by PAKX
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman at the loaner car counter was also great!, Samantha Briody
July 17, 2023

Timely follow up with diagnosis of warning light and options for repair - work was complete before it promised - have been using this dealer for service since 2015 - highly satisfied. More

by BMUSIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
July 11, 2023

Very friendly and knowledgeable. Part took a while to arrive, but that’s no fault of Wellesley VW. Service was very fast, issue fixed, and car is still working great. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
July 10, 2023

Sam was straight forward about my options and helped apply an oil change savings coupon when I mentioned it More

by THOMPSON.RICHARD.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
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