Wellesley Volkswagen - Service Center

Kevin is an amazing salesman. He was prompt, professional and had excellent follow through. Highly recommend working with him. He was prompt, professional and had excellent follow through. Highly recommend working with him. More

Took car here for brake light indicator on. I Was told by service desk staff (Samantha) that I’d get a call to pickup the car. By one hour to closing time, no call, so I finally called them and I Was told by service desk staff (Samantha) that I’d get a call to pickup the car. By one hour to closing time, no call, so I finally called them and they said “it’s all set for pickup”. I go there, the cashier (Heather) charges me. I assumed the repair was done bc she didn’t say anything else to me. I go out to the car and find the same problem (red brake light). I go back in and only then does the cashier tell me they did NOT fix the problem, only identified the problem, and that I’d need to come back. It would have made sense if she’d told me that when I paid and before I left thinking the car was actually fixed. Poor communication. More

Just moved out here from California and was afraid I wouldn’t find a dealership I liked as much as my old one. But Drew took very good care of me. Great communication and always with a smile. Very h wouldn’t find a dealership I liked as much as my old one. But Drew took very good care of me. Great communication and always with a smile. Very honest too. Absolutely wonderful. More

Their services are always great. We are so lucky to have this great VW close to our house. We are so lucky to have this great VW close to our house. More

Sam is always super responsive, knowledgeable and very professional. Her excellent service was one of the main drivers behind our family purchasing a second car from Wellesley VW! professional. Her excellent service was one of the main drivers behind our family purchasing a second car from Wellesley VW! More

Love this dealership they are very efficient and friendly and helpful with all My questions and helpful with all My questions More

Highly recommend VW Wellesley. The staff are knowledgeable, professional, and do services/maintenance work quickly and well. The staff are knowledgeable, professional, and do services/maintenance work quickly and well. More

Thoughtful advice provided to minimize cost of service and repairs. Drew was very helpful in the process. and repairs. Drew was very helpful in the process. More

Competent staff, they take time and great care talking to and advising their customers. Jens Albrecht was a very friendly and honest sales rep who took good care of us and made the purchase of a new electric and advising their customers. Jens Albrecht was a very friendly and honest sales rep who took good care of us and made the purchase of a new electric vehicle a real pleasant experience. More

Friendly,honest, respectful,efficient. Listened, had my issue solved and explained what would be covered by warranty and what would not. A+ rating by me. Listened, had my issue solved and explained what would be covered by warranty and what would not. A+ rating by me. More