Wellesley Volkswagen - Service Center

Drew is absolutely amazing he was very professional and knew exactly what I needed to be completed. He Scheduled me in the most recent available of appointment, and checked on me while I waited! By far t knew exactly what I needed to be completed. He Scheduled me in the most recent available of appointment, and checked on me while I waited! By far the best service I’ve had in a long time, I look forward to working with Drew in the future as I have to bring my car back in a few months to get some more work done. THANK YOU DREW YOU ARE YHE BEST!!! More

Great service. Bought a certified pre-owned car. Andreas, the salesperson who was helping me, was very good. Pleasant, knowledgeable without being pushy. Paul, the Bought a certified pre-owned car. Andreas, the salesperson who was helping me, was very good. Pleasant, knowledgeable without being pushy. Paul, the general manager, was helpful as well. More

Alisha was very helpful. The work was done quickly. The service overall was very good. The work was done quickly. The service overall was very good. More

VW Wellesley has great customer service and a complimentary shuttle for convenience. I will definitely go back! complimentary shuttle for convenience. I will definitely go back! More

No issues, good communication. Liked the video that was sent, it was very helpful in understanding what was recommended. Liked the video that was sent, it was very helpful in understanding what was recommended. More

Drew Ricci, Assistant Service Manager, was extremely helpful and pleasant right from my first conversation with him to arrange for service for my Tiguan. He answered all my questions for operating my ca helpful and pleasant right from my first conversation with him to arrange for service for my Tiguan. He answered all my questions for operating my car and was very patient. Also I am very pleased with all the service done on my car. More

Great experience all around. I really enjoyed the video review of my service by the technician. I really enjoyed the video review of my service by the technician. More

Good experience, happy with the service and Karl is very helpful thank you very much! helpful thank you very much! More

Drew especially attentive and knowledgeable. Walking- around video useless...marketing device? Good to see Andreas back. Walking- around video useless...marketing device? Good to see Andreas back. More

Service in general is good. However, the speed is to slow. It takes 2.5 hours to do a regular yearly maintenance Also, when I do yearly maintenance, other dealerships would no However, the speed is to slow. It takes 2.5 hours to do a regular yearly maintenance Also, when I do yearly maintenance, other dealerships would normally do a free car wash, which is not done here More