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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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March 22, 2024

Excellent service, excellent customer service and overall my fav VW dealership. I drive 30 mins further than my nearest VW dealership to go here in Wellesley More

by CGONSALVES06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
March 18, 2024

The people at Wellseley VW are always nice, clear, and direct. They've been looking after my family the cars we buy and lease there for years. More

by rgallup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
March 18, 2024

Great experience! I truly appreciated the video from the technician showing the issues as well as discussing risks associated and recommendations. Very helpful and ver More

by FRANCES.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Wellesley Volkswagen is a great place to go for service. Drew Ricci treats me like a member of his own family. He is very knowledgeable and helpful! More

by JMTALANIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Our experience with service department nothing less exceptional. With the assistance of Drew and Karl, they squeezed our vehicle into their booked schedule due to an unexplained leak. The problem was p More

by FOXFIRE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Expérience at VW Wellesley went very well. Appreciate the smooth and efficient management from the team and in particular from Alisha for being very customer focused. More

by cedric.pied1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Experience was laid back and accommodating, Would definitely use them again in the future and would recommend. More

by tribez02
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

They are very professional very nice very friendly I like my car Very much thank you More

by shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
March 12, 2024

It is always great to be greeted by old faces and new ones alike. Drew in particular is very thorough and helpful in understanding the issue, the process and the resolution. More

by jphell
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Very friendly and supportive answering all my questions. Will for sure bring my car back More

by PHFAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreas , Bob Berfield
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