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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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March 29, 2024

Drew was great in getting my car in to get service. I always bring my car back to Wellesley VW for service! More

by CABAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Great job from start to finish! Everyone was helpful, answered all our questions, and we are very satisfied. More

by d.franko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Drew and Karl provided exceptional service and communication regarding an odd oil leak in my new 2024 Atlas. A factory defect was the cause and replacement parts were ordered and the car was fixe More

by Allison
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Drew has done his best for me and I’m sure the dealership has as welll but after two weeks failure to get the parts to fix my car is very frustrating. I realize this is not the fault of the dealership. All t More

by VWILCOX0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Karl was fantastic - he went out of his way to explain the process to me and to keep me updated on the status of my car. He was incredibly friendly and kind and very helpful! More

by julia_t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Drew Ricci did a great job and provided outstanding service resolving a very complex set of problems with the hatch on my 2018 GTI. Could not be happier and more satisfied with the service that I recei More

by frank@frankrenzo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

I had my 2018 VW Jetta for service in your dealership last week & the quality of work & service you provided to my car was truly outstanding!! Felt like I was driving a brand new car! Outstanding work More

by rcunni3100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather McEwan, Bob Berfield
March 22, 2024

Efficient service and helpful staff. I would recommend this dealership to any one who needs service. More

by KRISTIN.HUTCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
March 22, 2024

good service easy to schedule, prompt finished quickly pleasure to work with, will use again More

by CPROKUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
March 22, 2024

I have an older VW Jetta and needed help getting a locking lug nut off the car. Drew and Eric had a master key and took care of it right away for no charge. Great service! More

by rml1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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