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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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May 17, 2024

Drew was helpful in taking care of our car and getting it fixed quickly and providing high touch. More

by MDHERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Drew’s was professional and helpful! Thanks Drew! You made the process easy. Thanks again! More

by aukang2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Top notch service. Both Drew and Alisha were very professional and provided exceptional customer service. They helped me get my brake pad replaced, which were starting More

by NARATIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Drew was outstanding. He is always friendly, knowledgeable, and kept us informed. He provided remarkable service. More

by RICHEN.ROBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Drew was so helpful, professional and kind. I appreciate his honesty and help with my car's service, will definitely remain a customer! More

by HAAS.ALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Karl was very helpful and friendly. His estimate for the time required for the service was spot on. More

by JJHAYES002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Some body work was done on the car, but the electronic system was messed. The service departmen provide the fix. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Great Service! Greeted promptly by Karl when arriving. He quickly looked up my service appt and got me in my loaner and on my way. He called and explained the More

by jrr316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

I have been to this dealer for 10k service, a recall inspection, and most recently a tire repair. All work done as scheduled/promised. Helpful and friendly. More

by joe.cocuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

I came in for my 50K mile service and Karl was fabulous and kept me informed about what the service entailed and the need for my rear breaks and rotors needing to be replaced. I appreciated the pictures th More

by Daisy428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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