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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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June 10, 2024

I always try to deal with Drew Ricci when I bring my car in for service. He's friendly and enthusiastic to work with and when the job is done he goes into great detail about what they found, what they neede More

by rick_balcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

The team at Wellesley VW was professional, communicative, and took time to explain everything in a clear and concise manner. Very helpful. More

by dpnewman22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I enjoyed my service and working with Drew. Thanks again for the help on the car More

by NATE.KONG34
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

As always, my experience, and that of my husband, has been excellent. Everyone has always been professional and polite. The work was performed in a timely manner too. Thank you. More

by UAN824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

It was quick and easy to get my car fixed. Karl and the rest of the team were very nice and easy to work with. I appreciated the constant communication and fast timelines. Thanks for your help More

by SAM.POLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I could not be happier with my new 2024 Atlas. The car itself is the perfect size and now feels luxurious and rides like a Lexus. The absolute best value in an SUV with 3 rows. I had another great More

by KBGIANGRASSO
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

After a not so great experience at another VW service center, I decided to go to VW Wellesley and had an infinitely better experience. Karl was awesome and communicated with me extremely well while my ca More

by AFLAHERTY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Drew went out of his way to help with my 2018 Tiguan. Drs had been taking care of me and my car since I first kissed it from Wellesley VW in 2018. Very happy with the service! More

by Laidbackpictures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

The team at Wellesley Volkswagen is excellent. We have been going there for years and have been very happy with the service. More

by donellarapier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Great people, prompt & efficient service, well run place! Great service and friendly vibe. We own a number of high marque brands and their service departments are no better... More

by DinoEck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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