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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,285 Reviews

1,285 Reviews of Wellesley Volkswagen - Service Center

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October 24, 2024

Everything was well done and the staff was helpful, professional and friendly ! Looking forward to having the recall work done soon. More

by OAKHAVEN1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Outstanding customer service! Alisha was pleasant and assisted me with all the attention and care🙏🏾 More

by hericpax11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Karl, Tom and Drew were fantastic and relentless in addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the st More

by TJ.STORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Coe
October 18, 2024

Always great! I recently moved here, so these guys don't have my full history, but Drew went out of the way to look up my CarFax report so they didn't do any unnec More

by ROBBIEFROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Quickly assessed the issue with my tire and they were able to fix it on the spot! More

by Wlandon87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Drew is awesome, incredibly knowledgable, friendly and easy to talk too. He goes out of is way to help and answer any questions. More

by jeffreylmiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Drew was in contact with me every step, friendly and professional. Mike and Tom as well. Great job. Parts put aside prior to service visit which was crucial since I was coming from the Vineyard. Than More

by Barbara Baskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Service , Tom Coe
October 16, 2024

It is always a pleasure to deal with Drew, Heather and the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them t More

by M.FLANIGAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, Tom Coe
October 16, 2024

Always courteous and prompt and very much keep you in the loop. Dealership is very clean and they always take the time to explain any issues. More

by sue
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Mike was excellent at getting my car in for a service at a very busy time and Drew’s communication was outstanding. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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