Wellesley Volkswagen - Service Center

The actual service for the vehicle was great. However I wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if ther wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if there is no shuttle is available on that day (weekend)? I’ve also previously noted that the shuttle availability is incorrect on the site for weekdays, since it states that the shuttle is available until 11am and then again at 3:30pm. In reality the shuttle is available until 1:30pm. (And maybe not again later?) More

First of all, really 25 words?My service experience was First of all, really 25 words? My service experience was as always, friendly, professional, timely, and through. Andreas has become a close friend o First of all, really 25 words? My service experience was as always, friendly, professional, timely, and through. Andreas has become a close friend of our family’s and we would never see anyone else. More

Wellesley Volkswagen has serviced my GTIs and Tiguans for many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful r many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful recently in tracking down a replacement tire that was no longer available from the manufacturer. More

Happy Customer I have been a costumer for close to 20 years and would recommend Wellesley Volkswagen enthusiastically. Andreas Becker in Sales and Matt Pitts in Cust I have been a costumer for close to 20 years and would recommend Wellesley Volkswagen enthusiastically. Andreas Becker in Sales and Matt Pitts in Customer Service are exceptional sales and service representatives who have assisted me with their expertise over the years. Wellesley VW is reliable and does excellent work. Thank you, More

Drew was super helpful when I was having issues with my car last week. He was able to get my car serviced and had a rental ready for me in less than 24 hours! He is always a pleasure to work with and is ex car last week. He was able to get my car serviced and had a rental ready for me in less than 24 hours! He is always a pleasure to work with and is extremely proactive in getting issues fixed fast. I always recommend Wellesley volkswagon to friends and family. More

Drew was outstanding. He definitely went above and beyond to make me feel well taken care of and also was excellent with communication. Thank you. to make me feel well taken care of and also was excellent with communication. Thank you. More

Great, professional, friendly service? My entire experience there from buying a pre-owned vehicle to the servicing of that vehicle was exceptional! 🤗 Thank you all. experience there from buying a pre-owned vehicle to the servicing of that vehicle was exceptional! 🤗 Thank you all. More

Great Service. Now my car has heat! We have used this service center for 17 years for our Volkswagen Passat and have been completely satisfied with the service. All of the employees a We have used this service center for 17 years for our Volkswagen Passat and have been completely satisfied with the service. All of the employees are great. They are professional and service oriented. More

Scheduler's efforts Drew did a great job getting the work started even before my appointment time and then explaining the entire post work report so I knew just what was Drew did a great job getting the work started even before my appointment time and then explaining the entire post work report so I knew just what was done and where my car was in the maintaince scheme of things. So pleased More

Best VW service ever. I deal with Mike and he is the best ffs. So if you ever have a problem with your car see him. By the way he drinks Macallam fine oak whisky 15 year. G I deal with Mike and he is the best ffs. So if you ever have a problem with your car see him. By the way he drinks Macallam fine oak whisky 15 year. Grrrrreat stufffff. More