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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,284 Reviews

1,284 Reviews of Wellesley Volkswagen - Service Center

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December 02, 2020

Drew is an exceptional service advisor! He keeps you informed of everything along the way and has your car cleaned and ready to go on or before scheduled time. More

by Ann T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

A simple job done well. Swapping all seasons on alloy wheels for Blizzaks on steel wheels. Appreciated minimal contact for drop off and no contact on pick up. More

by OYE0
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jabour
November 26, 2020

Easy to schedule and coordinate service here. We will keep coming back to this dealership and keep our work at the local dealership. Thanks to the whole team. More

by VICTORIA.OSTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kandalaft
November 26, 2020

Excellent service. Drew was incredibly informative, clear, and understanding. Repair was done exactly at the time he said. Would be happy to work with him again. More

by JPK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2020

Always pleasant And a clean dealership with friendly people speedy service great location and it just makes me happy. Can’t wait to get back to my Volkswagen dealership, yahoo More

by WILLIAMGFARGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
November 20, 2020

fast and easy professional inexpensive knowledgeable fast and easy professional inexpensive knowledgeable service minded responsive i would never go any where else in the future for sure i More

by lthomsen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Drew Ricci provides exceptional customer service. He's a "break-the-mold" example of how to treat the customer. Smart, responsive, and polite. None better More

by howard.lurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Great service wind excellent people would definitely go again. Car came back in great order and very very clean Nice people to deal with who went above and beyond More

by ALBARTSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
November 17, 2020

Overall great service from a helpful and professional Service Department. Wellesley VW Service Department goes out of its way to make sure you are a satisfied customer. More

by WK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
November 16, 2020

The staff is always attentive to the need for any required maintenance or repair. They will always take the time to fully explain the work and complete within a reasonable length of time. More

by billc508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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