Wellesley Volkswagen - Service Center

Drew was excellent. My car was towed in needing a new tire: immediate attention, super friendly. He even offered to personally drive me back to Needham but it wasn’t necessary. tire: immediate attention, super friendly. He even offered to personally drive me back to Needham but it wasn’t necessary. More

Service visit I had an excellent service visit with a place to wait that was clean and comfortable and had a workstation with the ability to plug in my laptop and w I had an excellent service visit with a place to wait that was clean and comfortable and had a workstation with the ability to plug in my laptop and work. Drew was very friendly and got all promised finished in a timely manner. They even automatically worked in a recall item that I had only become aware of the same day the service was scheduled. I was thankful not to have to go back for that. More

Excellent as always This dealership is convenient for us in terms of location, but the real reason we come here is that people are always helpful, friendly and profession This dealership is convenient for us in terms of location, but the real reason we come here is that people are always helpful, friendly and professional. More

dropped off the car keys, returned in an hour=all done everyone is very pleasant and gracious also, good work a very good location for me planning appointments are easy and they are willing to make you everyone is very pleasant and gracious also, good work a very good location for me planning appointments are easy and they are willing to make your time work for you More

Thanks, Drew. The repair was to be covered by a third-party extended warranty I purchased from another dealer. Drew worked though the situation without any problem The repair was to be covered by a third-party extended warranty I purchased from another dealer. Drew worked though the situation without any problems. The car was diagnosed and repaired promptly. Drew was friendly, informative, and professional. More

Well done under difficult circumstances The car had to be towed in and the instructions and guidance were good. Then approval had to be obtained from the warrantee company. All phases were The car had to be towed in and the instructions and guidance were good. Then approval had to be obtained from the warrantee company. All phases were done professionally. More

Love the personalized touch!! I really appreciate being informed of adding additional services and why especially being a woman. Everyone made me feel welcome and went out of their way! informed of adding additional services and why especially being a woman. Everyone made me feel welcome and went out of their way! More

It was a pleasure having Drew taking care of my car. He was very professional, knowledgeable and very kind. Thank you Drew for your assistance! was very professional, knowledgeable and very kind. Thank you Drew for your assistance! More

Issues were addressed in a timely manner as of do one correctly. Drew Ricci was pleasant and helpful. I am always satisfied with the work done. at VW Wellesley. correctly. Drew Ricci was pleasant and helpful. I am always satisfied with the work done. at VW Wellesley. More

Sunroof leak and wiper repair I was so happy to get a same-day appointment when I called at 10:00 A.M. The reason I called was that I needed a new left windshield wiper and the sun I was so happy to get a same-day appointment when I called at 10:00 A.M. The reason I called was that I needed a new left windshield wiper and the sunroof was leaking. Wellesley VW took me at 1:00. I was very pleased. They even washed my car for me. More