Wellesley Volkswagen - Service Center

Excellent service...Discussed recommendations and pricing before doing work. Cars ready when promised and washed. Would appreciate a few less emails, texts, and phone calls regarding appointment reminders an before doing work. Cars ready when promised and washed. Would appreciate a few less emails, texts, and phone calls regarding appointment reminders and follow up surveys if possible. More

Matt is great and is VERY helpful. always friendly and smiling. Has always taken excellent care of me whenever I come in for service as well as the other team members. Thank you all. smiling. Has always taken excellent care of me whenever I come in for service as well as the other team members. Thank you all. More

Fantastic Service! Friendly and personable! They really care about my saftey! The effort put forth on my account was great! I truly appreciate the attention to detail. care about my saftey! The effort put forth on my account was great! I truly appreciate the attention to detail. More

Great service - no complaints except they rotated tires and the tire pressure left too high at around 41 in front and back - otherwise oil change and filter and wiper blade replacements fine and the tire pressure left too high at around 41 in front and back - otherwise oil change and filter and wiper blade replacements fine More

Drew was absolutely accommodating. He listen to what I wanted done. The service department is great. Drew got in touch with me through the day of the time that I had to be there ! wanted done. The service department is great. Drew got in touch with me through the day of the time that I had to be there ! More

Great people. The service department does solid work and is thorough. The sales department is also very knowledgeable. The location is convenient and the service department is very responsive. is thorough. The sales department is also very knowledgeable. The location is convenient and the service department is very responsive. More

They were great. Karl was polite and made sure my problem was handled professionally and quickly. Other vw dealers in the area (boston vw) have terrible customer service and actual quality of work. I can alw was handled professionally and quickly. Other vw dealers in the area (boston vw) have terrible customer service and actual quality of work. I can always count on Wellesley vw to do a great job More

Drew was nothing less than courteous and professional. He did what was needed in a timely manner. I have nothing more to say to complete this requirement. did what was needed in a timely manner. I have nothing more to say to complete this requirement. More

First time customer to Wellesley Volkswagen Service. Appreciate their honesty and attention to detail. I am planning on getting my new car serviced there in the future. Appreciate their honesty and attention to detail. I am planning on getting my new car serviced there in the future. More

As usual, they took good care of my old car by providing me the right course of action. Definitely extending the life of my car. Excellent service team!! me the right course of action. Definitely extending the life of my car. Excellent service team!! More