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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,285 Reviews

1,285 Reviews of Wellesley Volkswagen - Service Center

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December 17, 2020

Team was very responsive in scheduling and then completing our service over the Thanksgiving holiday weekend! Very happy with the service at the Wellesley Volkwagen office! More

by BRIGID.TOBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kandalaft
December 16, 2020

The service was fast and efficient. I'm still in love with my car and I love the dealership I purchased it from. The dealership was clean and I didn't feel nervous at all! More

by MAKAYELA-ISBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Gottlieb
December 16, 2020

Always reliably good service to keep my 2012 Beetle on the road, safely. I’m confident that their recommendations for service-related issues are in my best interest, and it’s important for a senior citiz More

by JOANNADKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

Nice team of servec honest you love to go back, every thing in time good job and clean, they tell you the what the car needs More

by MASS_AMOUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
December 15, 2020

They always take good care of my old car by providing me the right course of action. Also, I appreciate their personal and detailed attention. Excellent service team!! Definitely, extending the life of my c More

by MASAHITO SUGAWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
December 13, 2020

Excellent customer service, product knowledge, professionalism, & friendliness! Drew Ricci in service & Heather in office Administration made sure for the prompt service!!! Thank you for that!! More

by rcunni3100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Jul 02, 2021 -

rcunni3100 responded

Would highly recommend this dealership to any Volkswagen owner requiring car service or check-ups!

December 11, 2020

The service department is excellent, friendly, and professional. Whenever I have a VW issue, I call Matt Pitts and he finds a solution. I prefer to be proactive about maintenance and the service techs More

by FTAUSSIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather is awesome!, Matt Pitts
December 09, 2020

I have had service done on my 2019 Atlas twice now and both times I had a great experience. The staff at the service department were professional and friendly. They readily answered any questions I had an More

by CHRIS.ELIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

Super friendly! Really appreciate the customer service here — it’s exceptional . Also, customer waiting area is nice and well spaced out for COVID. Hand sanitizer everywhere! More

by Joe_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

Always a very positive experience with the service department here - thorough, professional, and helpful. Happy to recommend Wellesley VW to anyone in the market for a VW More

by CHRISTOPHER_FLETCHER22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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