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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,246 Reviews

1,246 Reviews of Wellesley Volkswagen - Service Center

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October 26, 2020

Love this dealership and service department. I have been working with them for more than three decades. Having a well-crafted vehicle made and a knowledgeable, personable, and reliable service team is the More

by N.RADTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

This was a good experience. The work was done in a timely manner and the staff was courteous. The dealership provides space to wait and other amenities. More

by PFAZLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
October 19, 2020

Brought car in for service, indicated I would waitCar Brought car in for service, indicated I would wait Car returned within 75 minutes,washed Nothing more to say Was satisfied Dealer price is higher More

by SARONOFF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

I was pleased that I was able to drop off and pick up without contact. I appreciate the prompt and friendly service that I received. More

by PAULB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Jabour 5 Stars
October 16, 2020

I have been doing business at Wellesley VW since 1982 when the Fry family owned it. My family has always had great service now and in years past. Is always has been like family, from Sales to Service. More

by C.COACH.TUSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
October 14, 2020

QUICK WORKS ON MY CAR. It was done way before the promised time. Definitely u will bring my car back for service in the future. More

by sc126101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pitts
October 12, 2020

I was very satisfied with the work done. It was in a timely manner and everything was explained to me. I thank you very much. More

by KENNY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Excellent service! The work on my vehicle was done in a timely fashion. Employees were informative in terminology I could understand regarding vehicle repairs. They were respectful and courteous. More

by JENNIFERROBERTS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
October 07, 2020

ALWAYS EASY TO GET AN APPOINTMENT. PRICE AND EXPLANATION IS ALWAYS DISCUSSED BEFORE WORK PERFORMED. USUALLY COMPLETED WHEN PROMISED AND CAR IS CLEAN WHEN RETURNED TO ME. ALWAYS A GREAT JOB. More

by TZIZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
October 02, 2020

I have never had a better experience with a Service Department in my life! As a younger woman, I often find that Service Departments do not take me seriously and I leave feeling defeated, but the peopl More

by gianna.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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