Wellesley Volkswagen - Service Center
Wellesley, MA
1,246 Reviews of Wellesley Volkswagen - Service Center
Love this dealership and service department. I have been working with them for more than three decades. Having a well-crafted vehicle made and a knowledgeable, personable, and reliable service team is the working with them for more than three decades. Having a well-crafted vehicle made and a knowledgeable, personable, and reliable service team is the full package. More
This was a good experience. The work was done in a timely manner and the staff was courteous. The dealership provides space to wait and other amenities. timely manner and the staff was courteous. The dealership provides space to wait and other amenities. More
Brought car in for service, indicated I would waitCar Brought car in for service, indicated I would wait Car returned within 75 minutes,washed Nothing more to say Was satisfied Dealer price is higher Brought car in for service, indicated I would wait Car returned within 75 minutes,washed Nothing more to say Was satisfied Dealer price is higher than independents More
I have been doing business at Wellesley VW since 1982 when the Fry family owned it. My family has always had great service now and in years past. Is always has been like family, from Sales to Service. when the Fry family owned it. My family has always had great service now and in years past. Is always has been like family, from Sales to Service. More
I was very satisfied with the work done. It was in a timely manner and everything was explained to me. I thank you very much. timely manner and everything was explained to me. I thank you very much. More
Excellent service! The work on my vehicle was done in a timely fashion. Employees were informative in terminology I could understand regarding vehicle repairs. They were respectful and courteous. timely fashion. Employees were informative in terminology I could understand regarding vehicle repairs. They were respectful and courteous. More
ALWAYS EASY TO GET AN APPOINTMENT. PRICE AND EXPLANATION IS ALWAYS DISCUSSED BEFORE WORK PERFORMED. USUALLY COMPLETED WHEN PROMISED AND CAR IS CLEAN WHEN RETURNED TO ME. ALWAYS A GREAT JOB. IS ALWAYS DISCUSSED BEFORE WORK PERFORMED. USUALLY COMPLETED WHEN PROMISED AND CAR IS CLEAN WHEN RETURNED TO ME. ALWAYS A GREAT JOB. More
I have never had a better experience with a Service Department in my life! As a younger woman, I often find that Service Departments do not take me seriously and I leave feeling defeated, but the peopl Department in my life! As a younger woman, I often find that Service Departments do not take me seriously and I leave feeling defeated, but the people working at Wellesley VW are kind, respectful, and extremely understanding. I believe I was working with Drew at the front desk of the department and he was absolutely fantastic. He was so kind, a great listener, and explained everything very clearly before the work was done. Everyone in the office is a community and are obviously knowledgeable and great at their jobs. There is no better VW service team than this one! A massive thank you to the entire team for your flexibility, understanding, and providing service to the highest caliber. I could not be happier with the service I received from start to finish. More