Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Wellesley Volkswagen - Service Center
Wellesley, MA
1,177 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,177 Reviews of Wellesley Volkswagen - Service Center
Sort by
August 23, 2024
Karl is great. he took time to explain all our options and made the process easy. he took time to explain all our options and made the process easy. More
by JEFFEBERLE
Verified CustomerEmployees Worked With
August 21, 2024
We had brake work done and they lost the lock key for the wheels. I went to have our wife winter tires installed and they wanted to change me 200 dollars to cut the wheel lock off. Why should we be charged wheels. I went to have our wife winter tires installed and they wanted to change me 200 dollars to cut the wheel lock off. Why should we be charged for the dealership error? More
by AUSTINJNAGLE
August 19, 2024
Timely and efficient. The technician explained very well what will be checked and done during the service appointment. The technician explained very well what will be checked and done during the service appointment. More
by Vania2025
Employees Worked With
August 19, 2024
Karl went above and beyond in helping me. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. More
by KaliP
Employees Worked With
August 16, 2024
Great experience and serviced as promised. Easy drop off and delivery. Professional and knowledgeable advice. Easy drop off and delivery. Professional and knowledgeable advice. More
by JPREGO31
Employees Worked With
August 15, 2024
Wellesley VW has been very professional a knowledgeable. I bought a car from Jens and he found the perfect CPO car for me based on my criteria. The trade in and purchase transaction was seamless. The I bought a car from Jens and he found the perfect CPO car for me based on my criteria. The trade in and purchase transaction was seamless. The service appointment went well and they accommodated my schedule, were friendly, professional and communicative. I am happy with my purchase and the service experience at this dealership. More
by suzepond
August 15, 2024
The entire Wellesley Volkswagen service is like my 2nd family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. More
by MEGGELS2911
Employees Worked With
Other Employees :
Heather McEwan
August 15, 2024
Karl the service manager was excellent! Very nice and made sure I was out within 2 hours. Very nice and made sure I was out within 2 hours. More
by Jen
Employees Worked With
August 14, 2024
They are very friendly,easy to work with, and pretty quick to get back to you. quick to get back to you. More
by tigerchrissy13
August 09, 2024
Best dealership after sales service. I always find it easy to do service at Wellesley VW because from booking to reaching your car every process is easy professional transparent and conve I always find it easy to do service at Wellesley VW because from booking to reaching your car every process is easy professional transparent and convenient. Quality and speed is always the best service provided here. More
by hassanhaidar
