Wellesley Volkswagen - Service Center

Thorough and efficient service. My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as we My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as well. More

Communication during the service was good. Recommend the service to others. Complementary shuttle is also good. Recommend the service to others. Complementary shuttle is also good. More

Repairs were under warranty so no cost to me. Alisha was helpful, got me a ride back to work. Easy this time. Alisha was helpful, got me a ride back to work. Easy this time. More

The staff were really pleasant and easy to work with. It made the car buying experience very easy and not stressful. It made the car buying experience very easy and not stressful. More

Friendly and timely service. Clean shop. great check in and check out process value for money. Clean shop. great check in and check out process value for money. More

Service was outstanding (as usual)! Nice touch having the car washed and vacuumed. Will continue to bring my car here for service. Nice touch having the car washed and vacuumed. Will continue to bring my car here for service. More

Very accommodating around my work schedule. Drew has always been friendly and helpful. Easy scheduling an appointment through the phone Drew has always been friendly and helpful. Easy scheduling an appointment through the phone More

Excellent sales and service. Andreas, and the sales department I worked with were fantastic. The service department truly went above and beyond when an unexpected issue popped up Andreas, and the sales department I worked with were fantastic. The service department truly went above and beyond when an unexpected issue popped up. I really can't imagine going anywhere else for a VW in the future! More

Drew was outstanding. He provided updates and I received my car back sooner than expected. He also followed up after and help my fix a small typo on my carfax mileage. It’ He provided updates and I received my car back sooner than expected. He also followed up after and help my fix a small typo on my carfax mileage. It’s great having a good dealer and service advisor like Drew. More

Very polite people. Very knowledgeable people. Work was done on time and at the agreed upon cost. Very knowledgeable people. Work was done on time and at the agreed upon cost. More