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Wellesley Volkswagen
Wellesley, MA
3,090 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,090 reviews
January 22, 2024
Eric at Wellesley VW was great to work with, made everything clear and had an answer to all the questions that I had everything clear and had an answer to all the questions that I had More
by Ryan D
Employees Worked With
January 22, 2024
Mike, Drew and the entire service staff were friendly and helpful. The video I received of the work on my car was a super added touch. Thank you helpful. The video I received of the work on my car was a super added touch. Thank you More
by PCMIDNIGHTWRITER
Verified CustomerEmployees Worked With
January 22, 2024
Drew helps me with the alignment Service quite well . Nice guy polite and knowledgeable! My car even got washed after the service. Thanks a lot! Nice guy polite and knowledgeable! My car even got washed after the service. Thanks a lot! More
by LINSUN305
January 19, 2024
I needed help right away and the team responded quickly and professionally. Thank you to all involved. and professionally. Thank you to all involved. More
by DAVID.DIPASQUALE
January 18, 2024
Drew handled my car service with expertise and was very easy to get in touch with. easy to get in touch with. More
by Kyle C
Employees Worked With
January 17, 2024
Karl was great at communicating about service bottlenecks for the ID.4 and rescheduling my appointment promptly. Prior agreement on a fix to some seat damage was honored and completed as promised. for the ID.4 and rescheduling my appointment promptly. Prior agreement on a fix to some seat damage was honored and completed as promised. More
by Lar Mul
Employees Worked With
January 16, 2024
Drew is awesome! He has been very helpful with my car and my husband's car. Wellesley VW seems very honest and we appreciate that so much. He has been very helpful with my car and my husband's car. Wellesley VW seems very honest and we appreciate that so much. More
by nettiemac26
January 15, 2024
Always great customer service and work is always done with great care and with attention to detail with great care and with attention to detail More
by EEK7000
January 12, 2024
I had to call after 3 months to see if the part you needed to order had come in. You should have called when it arrived and didn't. Then you scheduled an appointment which you then cancelled and delaye needed to order had come in. You should have called when it arrived and didn't. Then you scheduled an appointment which you then cancelled and delayed three weeks. The problem was not fixed after a day and a half because it needed a part you didn't have in stock. It's now back ordered, another 5-6 week delay. More
by gmotley
Employees Worked With
