Wellesley Volkswagen
Wellesley, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Fantastic service and transparency. They always take care to explain needs fully, keep the customer informed, and never over-charge. They always take care to explain needs fully, keep the customer informed, and never over-charge. More
Everything was easy from start to finish and my car was ready early. Drew was very helpful! ready early. Drew was very helpful! More
All staffs are friendly and welcoming. Very patient. Definitely suggest friends go here. They have kids area too. Very patient. Definitely suggest friends go here. They have kids area too. More
I really happy for this team because they only took half day to fix the issues. Thanks. day to fix the issues. Thanks. More
Eric T was super to work with. He was very knowledgeable, unhurried, no pressure and took his time explaining everything to us. Would definitely recommend him to anyone looking to He was very knowledgeable, unhurried, no pressure and took his time explaining everything to us. Would definitely recommend him to anyone looking to purchase a vehicle. More
An exceptional person. Kind, compassionate and knows his cars. Truly made me feel safe and not taken advantage of. Kind, compassionate and knows his cars. Truly made me feel safe and not taken advantage of. More
Very pleased with this dealership. Everyone we met was very nice and genuine. Eric was especially nice to work with as he was patient, funny and again very genuine. He was not pushy or Everyone we met was very nice and genuine. Eric was especially nice to work with as he was patient, funny and again very genuine. He was not pushy or really even trying to "sell" us. Just giving us the facts and the specs so that we could make are own decision. I will definitely return to this dealership for my next car. That Taos was very tempting. More
Throughout the entire purchase and delivery process, it was an absolute pleasure dealing with Wellesley VW and in particular the sales consultant with whom I worked, Jens Albrecht. Jens was very helpful in was an absolute pleasure dealing with Wellesley VW and in particular the sales consultant with whom I worked, Jens Albrecht. Jens was very helpful in explaining all of the various features of the models I was considering and providing any information I needed, and he followed through reliably and promptly on any matters he promised to take care of. In addition, I never felt any hint of pressure... the philosophy at Wellesley VW seems to be to assist the customer in any way possible but without trying to control things... this is VERY different from most car dealers, and much appreciated. I'd had that experience when I bought a car from Wellesley VW in 2009, and it was great to see that things hadn't changed. More
Nothing but good things/words for Wellesley Volkswagen in general, and for Jens Albrecht in particular. We traded in our 2014 Honda CR-V and got a snazzy 2020 Tiguan SLE. From minute one of our experience general, and for Jens Albrecht in particular. We traded in our 2014 Honda CR-V and got a snazzy 2020 Tiguan SLE. From minute one of our experience Jens was there, promptly replying my texting questions, and often anticipating what our next query would be. On time, serviceable, and friendly, Jens is the ideal Sales Consultant. Incidentally, as it might be notice by expert eyes, this is my first online review ever. It gives you an idea of how buying the Tiguan at Wellesley VW with Jens impressed me! More