Walser Hyundai

Brought my car in for service and after quite a while the man ath the desk that checked me in came over and asked if I had seen the video they sent me. I said no I had not and he proceeded to tell me that a man ath the desk that checked me in came over and asked if I had seen the video they sent me. I said no I had not and he proceeded to tell me that a seal was leaking and they would take care of it. I said okay and waited for them to finish. when they were done he brought me the paper work to sign, I was on the phone so he held it on the car so that I could sign and the I left. After I got home I was going thrugh my emails on my computer and came across the video from you folks. I was totally surprised when I watched it and saw that the tech held up a couple of filters and said they were dirty and should be replaced. I wondered why nobody said anything about that when they came to talk to me about the leaky seal. I told the man I was working with that I had not seen the video when he asked me about it. After watching the video I looked at my paperwork and saw that it said I had deferred the suggested replacement of the filters. WOW! Its amazing that I could have deferred when the filters were never discussed. I was not very happy after reading this so called the number on my papaerwork. The resonse was basically oh sorry about that and then crickets. I said thats all you have to say? He told me that he was not at the dealership so he really couldn't do anything but that if I wanted to schduIe to get the filters changed I could do that. I thought well thats great I can come back and sit for another 2 hours to have them replaced when they could have easily done it while they had them pulled. I told him I thought someone should call me back to discuss what had happened. He said he would do that. This all took place Friday, 11/22 and it is now Monday, 11/24 and I have heard a word. Pretty disappointing service. More

It's always nice to work with the people at the Walser service department. Clear communications and good work. service department. Clear communications and good work. More

The staff was super helpful, honest and friendly. I will recommend Walser Hyundai to anyone! Thank you! I will recommend Walser Hyundai to anyone! Thank you! More

Samson truly deserves a 10/10. From the moment I walked in, he treated me and my family with genuine respect and went out of his way to make us feel welcomed. As a Muslim and an Af From the moment I walked in, he treated me and my family with genuine respect and went out of his way to make us feel welcomed. As a Muslim and an African, I really appreciated how he was mindful of my culture and values throughout the entire process. He never pressured me, explained everything clearly, and made sure I was comfortable with every step. Samson went above and beyond—not just as a car dealer, but as a person—and I’m truly grateful for the experience he gave us. More

Fair deal on trade in Rhett explained everything very well Clean dealership I kept getting emails on buying the 2025 when they knew I wanted a 2026. well Clean dealership I kept getting emails on buying the 2025 when they knew I wanted a 2026. More

Samson went above and beyond to get us into a new car. It took over a week but he didn’t give up. He is an outstanding rep for Walser. It took over a week but he didn’t give up. He is an outstanding rep for Walser. More

Samson was an excellent sales representative. He went above and beyond in every measure of the sale. He knew my wants and made sure that I got them all and more, including the color. He listened He went above and beyond in every measure of the sale. He knew my wants and made sure that I got them all and more, including the color. He listened and found me the perfect new “Blanca”. I highly recommend you connect with Samson if you are looking for a new or used vehicle! He gets 5 stars from me! More

Everyone at dealership was very nicer and helpful but after getting the new Palisade home I did not like it. Too many gadgets and hard to drive. I wanted to drive itself. I took a big hit trading i after getting the new Palisade home I did not like it. Too many gadgets and hard to drive. I wanted to drive itself. I took a big hit trading in a car with 1000 miles but bought a Honda Pilot and much happier with that car. More

They were very helpful, advisor was super cute and tech was the best . Give them a 10 out of 5 was the best . Give them a 10 out of 5 More

110/10 BEST SALESMAN - SAMSON Samson made it easy for us to get our Hyundai Sonata N Line, even though it was not available anywhere else in Minnesota. He helped me and my brother from start to finish an us to get our Hyundai Sonata N Line, even though it was not available anywhere else in Minnesota. He helped me and my brother from start to finish and explained everything real good. I'm really thankful for his dedication. He's 10 out of 10 More