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Walnut Creek Cadillac

Walnut Creek, CA

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147 Reviews

2390 N Main St

Walnut Creek, CA

94596

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147 Reviews of Walnut Creek Cadillac

September 26, 2019

Appreciated Dave is the service employee I choose to work with. He has been respectful and attentive. I appreciate him and my shuttle driver. Always pleasant. More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in service
Sep 28, 2019 -

Walnut Creek Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 25, 2019

Kind employees I always am treated with kindness and professionalism. David is always willing to accommodate any special requests to the best of his ability, it may More

by Cadi lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Sep 28, 2019 -

Walnut Creek Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 24, 2019

The service was great!!!! Jeremy Wilson was very helpful & polite. He explained very thoroughly about questions I had about my car. He also had me In & Out within no time. Gre More

by Jus Fyn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilson
Sep 28, 2019 -

Walnut Creek Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 18, 2019

Why I like Michael Stead Cadillac Having my car serviced at Michael Stead is a very positive experience. The service staff is very thorough and discuss clearly what they will be doing More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in service
Sep 19, 2019 -

Walnut Creek Cadillac responded

Mary, thank you for your kind words. We feel our service department is what makes Michael Stead Cadillac special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 18, 2019

EXPRESS SERVICE The Express service went as advertised, I was able to wait for my XT4. Jeremy Wilson advised me of a new recall that had just been released, they too More

by Pastor Kyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilson
Sep 18, 2019 -

Walnut Creek Cadillac responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jeremy is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 13, 2019

Great Service! I received great service! David was quick to check me in when I arrived and had Greg waiting to shuttle me back. My Denali was clean and ready when More

by Denali 4 Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Sep 18, 2019 -

Walnut Creek Cadillac responded

Thank you for leaving this great feedback! We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Michael Stead Cadillac's Service Department. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 12, 2019

Service Great service, great staff and great products. Greeted with a smile, a hello and what can we do to help. Kept abreast of status of work and when More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johns
Sep 12, 2019 -

Walnut Creek Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 12, 2019

Great service David Johns always gives me the best service. Everyone is so friendly. I've been taking my car to them for over 10 years would not go anywhere else. More

by chevy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johns
Sep 12, 2019 -

Walnut Creek Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Michael Stead Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 11, 2019

Excellent service I received excellent support and service. I do not remember their names. But I had the appt on Saturday at 8:30am. The staff was efficient and court More

by Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Kangas, Jon Perry
Sep 11, 2019 -

Walnut Creek Cadillac responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Michael Stead's Service Department. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 10, 2019

Rear hatch The car was done on a timely matter. Uber came to pick me up or me to pick up my car that was a nice service More

by Patricia Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric service writer
Sep 10, 2019 -

Walnut Creek Cadillac responded

Patricia, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

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