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Walnut Creek Cadillac

Walnut Creek, CA

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rated
147 Reviews

2390 N Main St

Walnut Creek, CA

94596

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147 Reviews of Walnut Creek Cadillac

May 04, 2019

Always receive great service I always receive great service. I am greeted by name as I walk in the door. Services to be performed are explained and I am keep up-to-date on progr More

by Daincali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johns
May 07, 2019 -

Walnut Creek Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Michael Stead Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

April 30, 2019

Service Review I always receive excellent service when I come in. I am greeted before I get out of my car and avid always greets me by name. More

by Vickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johns
May 01, 2019 -

Walnut Creek Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

April 24, 2019

A Wonderful Experience! I stopped by the dealership only to measure the height of the Escalades on the lot to make sure there was clearance under our garage car lifts. I imm More

by Sedroc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fermin Gonzales
Apr 25, 2019 -

Walnut Creek Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

April 20, 2019

Service I took my Cadillac into Michael Stead as I have always received excellent service there. I required a diagnostic for my car since it had been running More

by Vwagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry (service department)
Apr 23, 2019 -

Walnut Creek Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

April 19, 2019

CT6 scheduled maintenance David Johns is awesome - always greets me my name and makes me feel like a valued customer. Always easy to get an appointment that works with my sche More

by Daincali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johns
Apr 23, 2019 -

Walnut Creek Cadillac responded

Thank you for your great review! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

December 20, 2017

Service Department David Johns in your service department was great! I appreciate the service he did for me, he went beyond what I expected! I will definitely come back, More

by Mammar5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johns
Dec 26, 2018 -

Walnut Creek Cadillac responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know David went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

November 19, 2011

I sought out this dealership because they had a particular vehicle that we were looking for to replace a family SUV that had been totaled in a reared collision. Auzy Santa Ana showed us the vehicle More

by JoshuaJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Auzy Santa Ana
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