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Walnut Creek Cadillac

Walnut Creek, CA

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147 Reviews

2390 N Main St

Walnut Creek, CA

94596

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147 Reviews of Walnut Creek Cadillac

October 06, 2019

Fantastic visit, fast and washed my car is always appreciated. Also used the shuttle service, very fast and accomadating. Thank you very much. 😊I will be back. More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
JEREMY IN SERVICE
Oct 07, 2019 -

Walnut Creek Cadillac responded

Jennifer, we are glad to hear you enjoyed your recent visit to our service department. At Michael Stead Cadillac we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

October 03, 2019

New Purchase I just completed the purchase of a new 2019 XT5 and was very pleased with the sales staff (Richard Khoufry) and all of the other staff. My car was del More

by Ron70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Khoufry was also excellent, Melissa Kangas
Oct 04, 2019 -

Walnut Creek Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Richard was able to provide an efficient and overall positive experience. Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

October 01, 2019

Great experience! Will recommend to my associates! Professional and friendly service. Never felt like I was being worked or sold stuff I didn’t need. Honored the warranty and were fast and thorough. Sh More

by Chris Oar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
Oct 02, 2019 -

Walnut Creek Cadillac responded

Chris, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

October 01, 2019

Wonderful as usual I drive over 100 miles to get my XT5 serviced here and I have 2 other Cadillac dealerships within 10 miles of my home (1 less than 1 mile), because th More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johns
Oct 02, 2019 -

Walnut Creek Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

October 01, 2019

My experience was great. Very personal and knowledgeable help. I got the car I wanted at a price I wanted to pay. I was in and out in a reasonable amount of time and I LOVE MY NEW CAR. More

by Booper
Recommend Dealer
Yes
Employees Worked With
Service man whose fathers name was Stu , Aric Carlson
Oct 02, 2019 -

Walnut Creek Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Michael Stead Cadillac! If there is anything else we can do for you, please feel free to give us a call. Best, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

October 01, 2019

Very professional and straight forward. Erich took great care of me and the entire staff was very accommodating and pleasant to work with. Will recommend to everyone More

by HellcatAC
Recommend Dealer
Yes
Employees Worked With
Melissa Kangas, Jon Perry, Aric Carlson
Oct 02, 2019 -

Walnut Creek Cadillac responded

Thank you for your great review! We're glad to have Aric on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 29, 2019

Excellent Sales team was great very helpful and full of k knowledge about the Escalade I purchased. I would definitely buy another vehicle from them in the futu More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Perry
Oct 02, 2019 -

Walnut Creek Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 29, 2019

Purchase, service and Repurchase Aric was great with purchase and service, Millisa was outstanding with the Repurchase with installing the third trany in 2 years. Confidence in the 2 More

by Zack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Kangas, Aric Carlson
Oct 02, 2019 -

Walnut Creek Cadillac responded

Hello Zack and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Aric was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 27, 2019

Not To Be Believed (in a good way)! Although I've always experienced pretty good customer service at MSC/WC, this last visit was incredibly satisfying due to Jeremy Wilson, Rachel, Trevo More

by Kev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Rachel, Trevor, Luis
Sep 28, 2019 -

Walnut Creek Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

September 27, 2019

Hassle free purchase The purchase went off without an issues. The paperwork was in order, the delivery of the vehicle was timely and the vehicle orientation was excellent More

by kmontero
Recommend Dealer
Yes
Employees Worked With
Aric Carlson
Sep 28, 2019 -

Walnut Creek Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

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