Walnut Creek Cadillac

Fantastic visit, fast and washed my car is always appreciated. Also used the shuttle service, very fast and accomadating. Thank you very much. 😊I will be back. appreciated. Also used the shuttle service, very fast and accomadating. Thank you very much. 😊I will be back. More

New Purchase I just completed the purchase of a new 2019 XT5 and was very pleased with the sales staff (Richard Khoufry) and all of the other staff. My car was del I just completed the purchase of a new 2019 XT5 and was very pleased with the sales staff (Richard Khoufry) and all of the other staff. My car was delivered bright and shiny and ready to go! I love my XT5! More

Great experience! Will recommend to my associates! Professional and friendly service. Never felt like I was being worked or sold stuff I didn’t need. Honored the warranty and were fast and thorough. Sh Professional and friendly service. Never felt like I was being worked or sold stuff I didn’t need. Honored the warranty and were fast and thorough. Shuttle service friendly and fast. More

Wonderful as usual I drive over 100 miles to get my XT5 serviced here and I have 2 other Cadillac dealerships within 10 miles of my home (1 less than 1 mile), because th I drive over 100 miles to get my XT5 serviced here and I have 2 other Cadillac dealerships within 10 miles of my home (1 less than 1 mile), because these folks take car of me and my car. Keep it up!! More

My experience was great. Very personal and knowledgeable help. I got the car I wanted at a price I wanted to pay. I was in and out in a reasonable amount of time and I LOVE MY NEW CAR. help. I got the car I wanted at a price I wanted to pay. I was in and out in a reasonable amount of time and I LOVE MY NEW CAR. More

Very professional and straight forward. Erich took great care of me and the entire staff was very accommodating and pleasant to work with. Will recommend to everyone care of me and the entire staff was very accommodating and pleasant to work with. Will recommend to everyone More

Excellent Sales team was great very helpful and full of k knowledge about the Escalade I purchased. I would definitely buy another vehicle from them in the futu Sales team was great very helpful and full of k knowledge about the Escalade I purchased. I would definitely buy another vehicle from them in the future More

Purchase, service and Repurchase Aric was great with purchase and service, Millisa was outstanding with the Repurchase with installing the third trany in 2 years. Confidence in the 2 Aric was great with purchase and service, Millisa was outstanding with the Repurchase with installing the third trany in 2 years. Confidence in the 2013 SRX destroyed. More

Not To Be Believed (in a good way)! Although I've always experienced pretty good customer service at MSC/WC, this last visit was incredibly satisfying due to Jeremy Wilson, Rachel, Trevo Although I've always experienced pretty good customer service at MSC/WC, this last visit was incredibly satisfying due to Jeremy Wilson, Rachel, Trevor and Luis. Couldn't write a better scenario for profound customer service if I was a screenwriter! Every action by the above-mentioned employees was on-point and reassuring. 'Special mention' has to go to Jeremy though. His e-z, laid-back style might give some pause but, my opinion is, he's a consummate professional who reeeally knows his stuff and will leave 'no stone unturned' to ensure the customers' satisfaction; overall, a great team. Kudos to Melissa Kangas for her outstanding shift in customer outreach and services; it IS noticeable! More

Hassle free purchase The purchase went off without an issues. The paperwork was in order, the delivery of the vehicle was timely and the vehicle orientation was excellent The purchase went off without an issues. The paperwork was in order, the delivery of the vehicle was timely and the vehicle orientation was excellent. More