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Walnut Creek Cadillac

Walnut Creek, CA

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147 Reviews

2390 N Main St

Walnut Creek, CA

94596

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147 Reviews of Walnut Creek Cadillac

June 28, 2019

Great Service I brought my XT5 in for scheduled service. Larry made the appointment and made sure everything was good. I brought my car in, the paperwork took just More

by Ron70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jul 01, 2019 -

Walnut Creek Cadillac responded

Ron, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

June 28, 2019

Great Service It's not convenient to get to the dealership so I am always behind on my maintenance. I had an appointment close by one day so I just stopped by...at More

by CJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 01, 2019 -

Walnut Creek Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

June 27, 2019

Great Store, Great Deal! Excellent experience in Leasing. Great Deal, Great Store! We had a fun experience in Leasing our new XT5 from Dominic,John and Alex in Finance. Drove home to our home in LA County ve More

by Harold Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic and Alexis Finance. ., Jon Perry
Jun 28, 2019 -

Walnut Creek Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

June 16, 2019

15000 Value Service I purchased and have had my 2012 SRX serviced at Michael Stead Cadillac for years. Lawrence was very knowledgeable and understood my service need. H More

by Julia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Anair
Jun 18, 2019 -

Walnut Creek Cadillac responded

Julia, we are truly grateful for this awesome review! We are thrilled that Lawrence has always been able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

June 14, 2019

Michael Stead Cadillac always provides excellent service The service advisors and technicians at Michael Stead Cadillac in Walnut Creek are always professional, friendly, professional and informative. They e More

by slasher_steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Perry, Aric Carlson
Jun 18, 2019 -

Walnut Creek Cadillac responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were consistently treated with friendly, professional, and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

June 12, 2019

Murphy's Law I was headed to Disneyland in four hours and my engine light came on for the first time ever. I knew David Johns would take care of me. I trust him More

by CadillacOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in service is incredible and is the reason why I continue to return to Stead Cadillac
Jun 13, 2019 -

Walnut Creek Cadillac responded

Thank you for your great review! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

June 12, 2019

Reliable service department I brought my GMC terrain last week because the a/c was not working. I told Shawn my concerns and also told him that I was interested in an oil change More

by hazel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn in service
Jun 18, 2019 -

Walnut Creek Cadillac responded

Thank you for taking the time to write this great review. It's wonderful to hear that our staff at Michael Stead Cadillac was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

May 30, 2019

Very professional in the service dept Treated like you are important. Seemed concerned on issue got it right the first time and a clean car back the service Dept is awesome. Thank you More

by Tom
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aric Carlson
Jun 05, 2019 -

Walnut Creek Cadillac responded

Hello Tom and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Kind regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

May 26, 2019

Excellent experience Process was quick and painless. Larry was on top of everything and kept me updated regularly. Great experience overall. Will recommend this service de More

by HellcatAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Kangas
May 30, 2019 -

Walnut Creek Cadillac responded

Thank you so much for your review! We really appreciate your business and are so happy that Larry could provide great service to you and your vehicle. We look forward to seeing you again! Regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

May 24, 2019

Good Service The service is done well. They scheduled a great time for my service which fits my work schedule and the service is done in time and all the issues ha More

by alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Perry
May 30, 2019 -

Walnut Creek Cadillac responded

Alan, we appreciate your kind words about our service team. Thank you for choosing Michael Stead Cadillac for your vehicle needs. Regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300