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Walnut Creek Cadillac

Walnut Creek, CA

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rated
147 Reviews

2390 N Main St

Walnut Creek, CA

94596

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147 Reviews of Walnut Creek Cadillac

July 19, 2019

Best service always The service department is always very professional. They explain exactly what they are doing and why. They are prompt, courteous and knowledgeable. Th More

by Rmc1126
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jul 23, 2019 -

Walnut Creek Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

July 19, 2019

Worth The Trip! Even though travel distance is same/similar, I reluctantly tried MSC vs my point-of-origin dealership, FH Dailey, because it's a cleaner, more relaxin More

by Kev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
see above
Jul 23, 2019 -

Walnut Creek Cadillac responded

Kev, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

July 18, 2019

A pleasure. Low pressure. Helpful. Time to think things over. Very competitive pricing. Fair. Informative. In addition there was a wide selection. Every represen More

by frankyjrcars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Melissa Kangas, Aric Carlson
Jul 23, 2019 -

Walnut Creek Cadillac responded

Franky, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

July 15, 2019

On time, thorough, friendly, and trustworthy f I am new to Michael Stead service his past year, having recently leased a new XT5 from them. But I am not new to new cars nor to service from dealersh More

by PickyGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David (service), two other service attendants and the lady at the service counter. I’m sorry I haven’t observed or remembered names better.
Jul 16, 2019 -

Walnut Creek Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

July 14, 2019

Great Job My transition from my old car to my new vehicle was swift and pleasant. Staff was attentive to me and it was a very positive experience. More

by whitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bandy, Aric Carlson
Jul 16, 2019 -

Walnut Creek Cadillac responded

Whitney, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

July 12, 2019

Excellent Customer Service The service I received at this dealership was outstanding. They were quick, knowledgeable & courteous. They were eager to do a thorough check of my c More

by Alisway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jul 16, 2019 -

Walnut Creek Cadillac responded

Alisway, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

July 12, 2019

Outstanding Service My xt4 was taken in for a recall, my XT4 was taken in at the schedule time. I was given a loaner vehicle and my XT4 was returned to me in a timely ma More

by Pastor Kyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Anair
Jul 16, 2019 -

Walnut Creek Cadillac responded

Kyer, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

July 10, 2019

A wonderful car dealership to deal with Everyone on their staff was warm, friendly, and prepared for me from the moment I arrived until I drove away at the completion of my service. The rep More

by driverdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Deocampo
Jul 11, 2019 -

Walnut Creek Cadillac responded

Thank you for taking the time to provide this review. We look forward to seeing you again in the future! Warm regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

July 03, 2019

They made what could have been a complicated process very s. This was a buyout at lease term. This involved an inspection and all the required transfer documents. Both the sales department and sales were involve More

by Leaseend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aric Carlson
Jul 05, 2019 -

Walnut Creek Cadillac responded

Thank you so much for this lovely review! Let us know if we can help with anything else. Kind regards, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

June 29, 2019

50,000 ml service Very good , caring and friendly service. Dave J. in service department is the best!. Always very helpful and caring. The shuttle transportation with More

by Anica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David J. at service department.
Jul 01, 2019 -

Walnut Creek Cadillac responded

Anica, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care Sincerely, Melissa Kangas | General Manager | mkangas@steadcadillac.com | 925.934.9300

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