Waldorf Toyota

Excellent Car Buying Experience with Frank McGeady My wife and I recently bought a 2015 Toyota Camry at Waldorf Toyota. It was an excellent experience from start to finish. Our salesman, Frank McGead My wife and I recently bought a 2015 Toyota Camry at Waldorf Toyota. It was an excellent experience from start to finish. Our salesman, Frank McGeady, was most helpful, knowledgeable and very pleasant to deal with----absolutely no pressure!! Erik the sales manager stopped in to make sure that we were happy with our deal. Josh offered the extended 7 year warranty, but did not push it ! The whole process only took about 2 hours till we were walking out of the dealership the proud owners of a beautiful new car. A big "Thank You" also to Emily for explaining some of our new technology on our new car! Frank has offered to answer any of our questions at any time, and he really means it! This is really service "above and beyond". More

Absolutely Great!! Was a wonderful experience, buying my first car from this dealership. Mr. Earnest Winston was great through the entire process from the start when I w Was a wonderful experience, buying my first car from this dealership. Mr. Earnest Winston was great through the entire process from the start when I was looking for a new car, to the end when he put my temp tags on. I would recommend him and this dealership to anyone trying to purchase a new vehicle. More

My Smoothest & Most Efficient Purchase Thus Far! This purchase was smooth and very efficient. Andrew reached out to me after my online inquiry, I spoke with him, he went off looking based on my crite This purchase was smooth and very efficient. Andrew reached out to me after my online inquiry, I spoke with him, he went off looking based on my criteria and when we spoke again, he said if you come on in, we will find you a vehicle. I am previous 10 year owner of a 2005 Toyota Highlander which had no major problems so the name Toyota in my book spoke for itself; therefore, I did not need anyone selling me any other manufacturer. While I was looking at the Highlander, I informed Andrew I wanted to look at the Venza, the day I went in was also the day I left with a deal and just needed to have my truck brought to the dealership. Andrew and Joshua is and were my winning team. Should I have any friends in the market for a vehicle, I know where I will be sending them. Even though I have the vehicle in with me, I have decided on some additional features and Andrew is currently working on setting up an appointment to take care of me as well. Great Job Gentlemen and Thank You Toyota of Waldorf. You get 5 stars from me and if I they allowed me to give 10, you would have it. Everyone is so friendly. More

Learning about the famous Prius hybrid vehicle. It was a rewarding experience purchasing my first Prius! You and the other folks were very helpful in answering my questions. The only thing that ne It was a rewarding experience purchasing my first Prius! You and the other folks were very helpful in answering my questions. The only thing that needs some attention is the owners manual. Instead of step-by-step explanations, much of the manual is hard to follow and seems to assume that I am already familiar with the vehicle. More

New Car Purchase I enjoyed working with Mark and the rest of the team at Toyota of Waldorf. I just stopped by because I received a letter saying that they were interes I enjoyed working with Mark and the rest of the team at Toyota of Waldorf. I just stopped by because I received a letter saying that they were interested in my 2012 Camry and that I could buy a new 2015 Camry and keep the same monthly payment. That is exactly what happened. I am a proud owner of a 2015 Camry and my note is still the same. Everyone was friendly and very professional. I have purchased two cars so far. I will definitely be a repeat customer. More

time consuming, money wasting, frustrating experience ever I would like to say that my Toyota accessories installation of my heated seats is really a time consuming, money wasting, frustrating experience I eve I would like to say that my Toyota accessories installation of my heated seats is really a time consuming, money wasting, frustrating experience I ever had. I had been TELLING this to all that I spoke to that I LIVE AN HOUR AWAY. I HAD NOT BEEN INFORMED THAT THE HEATED SEATS ARE NOT GENUINE TOYOTA ACCESSORY, I ONLY BUY AND WANT GENUINE TOYOTA ACCESSORIES WHEN IT COMES TO THOSE, IF I WAS INFORMED THAT IT IS NOT GENUINE, I WOULD HAVE NOT PURCHASED THE SEAT HEATERS. (I asked why the switches of the Toyota Camry heated seats are different with mine and he said it is a Camry and it varies by models. I had a Toyota corolla 2015 as my second rental and it is different and it is not where mine was installed) • I called to ask if my appointment is still ongoing because of the snow storm brewing and the service people said that they are open and I can come in to get my car worked on for the day. I got there and told me it was cancelled and need to be rescheduled. I scheduled the appointment and got a rental as well. • I came in March 9 and drop my car and picked up and paid for my Camry rental. They said it will be available the next day. • The following day, I received a call from your dealership and said there was a mishap on the scheduling and they have to keep my car for another day. • The day after that, I picked up my car and Todd showed me how the remote start works and where the heated seats switch are.as I was leaving the premises, I turned on my heated seats and they would not heat up (driver side ON; passenger side OFF=nothing, driver side OFF; passenger side ON=nothing, driver side ON; passenger side ON=nothing) • I reported it to the service manager and he confirmed that it is indeed NOT working and said I should call Todd the next day and set up an appointment for a fix with the rental waved. I also asked about why the switches of my heated seats are different than the Camry rental. • The following day I called and set up an appointment with Todd for March 16th to drop my vehicle, pick up a rental. I also informed him that if I turn on the 2 seat warmers in HIGH setting, my audio will stop playing in about 5 minutes and will only resume playing after I turned one of it off. • I came in 6 PM on the 16th, drop my vehicle, and pick up my rental which is a 2015 Corolla with heated seats. Asked the attendant why is it that my heated switches does not match with my car and placed differently and she does not know why. • The following day, I had to call the dealership and asked if my car is done because they have not informed me so. They finally gave a call back and informed me that it is done. Me and my girlfriend came in, pick up my car and drop the rental. We turned the heated seats on and put it on High setting and it started warming up. On our way back about 5 minutes on the road, my audio stopped playing. It resumes playing after I turned one of the switches off. I remember the saying from the LEMON LAW “if a store sells you 1 good lemon”; I should get that 1 good lemon”. In this case; I paid, came back to the store THREE times and still did not get my “1 good lemon”. I already paid for the car, that’s my part of the deal. Your dealership did not get me what I paid for. I am hoping you can do something about this. I want working, genuine Toyota seat warmers for my car that I paid for. I don’t want to grab all my paper work and have to talk to somebody and get things all complicated. More